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Home / News and Information

News and Information

  • Financial Rights and Responsibilities
  • Dates and Deadlines
    • Summer 2025
    • Fall 2025 and Winter 2026
  • Tuition Fees
    • Tuition Fee Notes
    • Fee Assessment
    • Late Charges
    • Interest Charges
    • Financial Holds
    • Miscellaneous Administrative Charges
    • Compulsory Fees
    • Historical Fees
  • Fee Payment
    • View Your Account Balance
    • Payment Schedule
    • Payment Methods
      • Payment within Canada
      • Payment from Outside Canada
      • Payroll Deductions
    • Financial Withdrawal Policy
    • Student Accounts: Information for New Students
    • Information for Sponsored Students
    • Information for Sponsors
  • Tuition Fee Estimator
  • Fee Estimator Guide
  • News and Information
  • Student Income Tax Forms
  • Student Accounts for Parents/Guardians
  • Third Party Consent
  • FAQ
  • Contact Us

Friday, November 21, 2025

CIBC GPS Scheduled Maintenance November 22, 2025

CIBC Global Payment Solution (GPS) Portal - Due to scheduled maintenance, international payment option will be unavailable on November 22 during downtime periods, each lasting up to between 5 and 30 minutes: First Downtime Window: Anytime between 11:00 AM – 11:30 PM (EST) Second Downtime Window: Anytime between 3:00 PM – 3:30 PM... More

Thursday, August 14, 2025

Convera Scheduled Maintenance Aug 15 @ 21:00 – Aug 16 @ 6:00

Convera - Due to scheduled maintenance, international payment option will be unavailable from: Friday, August 15, 2025, at 9:00 pm through to Saturday, August 16, 2025, at 6:00 am... More

Friday, June 13, 2025

Student Accounts Office Closure: June 17, 2025

The Student Accounts Office will be closed on June 17, 2025, from 10:15 to 1:00 pm. For student account related inquiries, please contact us by email (student_accounts@carleton.ca) and we will be happy to assist you. Student Accounts office will return to regular business hours on Wednesday, June 18, 2025. We apologize for any inconvenience... More

Wednesday, February 12, 2025

Student Accounts Office Closure: February 13, 2025

Due to expected inclement weather, Student Accounts Office will be closed Thursday, February 13, 2025. Full service will still be available: Telephone: 613-560-3626 Email: student_accounts@carleton.ca Please reach out if you have any student account related inquiries. Thank... More

Friday, December 20, 2024

University Holiday Closure

Please note that the University and the Student Accounts Office will be closed on December 24, 2024 at 4:30PM and will re-open on January 3, 2025 at 8:30AM. During this time, payments will not be posted to the student account. All payments received during the closure will be applied to the student account in... More

Monday, December 16, 2024

Student Accounts Office Closure: December 18, 2024

The Student Accounts Office will be closed on December 18, 2024, from 12:15 to 3:45 pm. For student account related inquiries, please contact us by email (student_accounts@carleton.ca) and we will be happy to assist you. Student Accounts office will return to regular business hours on Thursday, December 19, 2024. We apologize for any inconvenience... More

Thursday, September 12, 2024

Student Accounts Office Closure: September 12, 2024

The Student Accounts in-person service will re-open Friday, September 13 at 8:30 am. For student account related inquiries, please contact us by phone or email and we will be happy to help. 613-520-2600 x3626,... More

Thursday, May 16, 2024

Student Accounts Office Closure: May 22, 2024, from 2:00-4:00 PM

The Student Accounts Office will be closed on Wednesday, May 22nd, 2024, from 2:00 to 4:00 pm. However, phones will continue to be answered during this time. For student account related inquiries, please email student_accounts@carleton.ca. We apologize for any inconvenience this may... More

Tuesday, March 12, 2024

Win 1 of 3 Prepaid Card from CIBC International Student Pay

Chance to win 1 of 3 $300 Prepaid card when you pay your tuition through CIBC International Student Pay. Limited time offer. See details... More

Thursday, December 21, 2023

University Holiday Closure

Please note that the University and the Student Accounts Office will be closed on December 22, 2023 at 4:30PM and will re-open on January 4, 2024 at 8:30AM. During this time, payments will not be posted to the student account. All payments received during the closure will be applied to the student account on... More

Wednesday, November 8, 2023

Win 1 of 3 Prepaid Card from CIBC International Student Pay

Chance to win 1 of 3 $300 Prepaid card when you pay your tuition through CIBC International Student Pay. Limited time offer. See details... More

Thursday, October 12, 2023

Convera – Unavailable Oct 13 – Oct 14 & Oct 20 – Oct 21, 2023

Convera - International payment option will be unavailable from: Friday, October 13, 2023 at 11:00 pm through to Saturday, October 14, 2023 at 9:00 am, and Friday, October 20, 2023 at 11:00 pm through to Saturday, October 21, 2023 at 9:00 am.... More

Friday, July 21, 2023

Win 1 of 3 Prepaid Card from CIBC International Student Pay

Chance to win 1 of 3 $300 Prepaid card when you pay your tuition through CIBC International Student Pay. Limited time offer. See details... More

Monday, June 19, 2023

Student Accounts closed on June 21 at 1PM

The Student Accounts Office will be closed on June 21st, 2023 at 1PM and re-open on June 22nd, 2023 at 8:30AM. We apologize for any inconvenience this may cause.... More

Wednesday, January 11, 2023

Convera – Unavailable Jan 13-15, 2023

Convera - international payment option will be unavailable from Friday, January 13, 2023 at midnight through to Monday, January 16, 2023 at midnight.... More

Thursday, December 22, 2022

University closed December 24-January 3 (Inclusive)

The University is closed from December 24-January 3 (inclusive). The University will re-open at 8:30AM on January... More

Friday, October 7, 2022

WUBS GlobalPay is now Convera

WUBS GlobalPay is now Convera. Payments made through WUBS GlobalPay will still come through to Carleton University, nothing has changed except the branding. For more information on this payment option, please check out our payment methods... More

Friday, October 7, 2022

CIBC International StudentPay

Carleton has partnered with CIBC International StudentPay as a payment option for making payments from a non-Canadian bank account. For more information, please check out our Payment Method... More

Friday, May 13, 2022

Tuition Fees for Fall 2022 / Winter 2023

Tuition fees for the upcoming academic year, Fall 2022 / Winter 2023 have not yet been finalized. Once finalized and approved by the Board of Governors, tuition fees will be posted on our website. Please expect them to be posted by the end of... More

Monday, February 28, 2022

Payments to Luhansk and Donetsk Regions. of Ukraine

As of February 24, 2022, Western Union Business Solutions (WUBS) will not support payments to/from/involving Luhansk and Donetsk regions of... More

Friday, February 25, 2022

International transfers to and from Russia suspended

Western Union Business Solutions has suspended all transactions to and from Russia until further... More

Tuesday, August 24, 2021

I just made a payment, is it too late? Will I get a late charge?

If you made a domestic bill payment or an international currency transfer payment via GlobalPay prior to or on August 25 but received a late fee, the late fee will automatically reverse when your payment is applied to your account. If you are receiving funding from a Canadian government student aid program such as... More

Thursday, August 19, 2021

Special offer for students from China!

Special offer for students from China from WU® GlobalPay. You can get reduced FX rates on your payments when you pay by UnionPay debit card on WU® GlobalPay for Students. This offer is a limited time offer, open until October 14, 2021 Select UnionPay debit card as your chosen payment method and you will... More

Friday, February 12, 2021

Student Accounts Closed February 15

The University is closed on February 15, 2021 for the statutory holiday, family... More

Thursday, January 7, 2021

UPass Rate Change for Fall 2020 and Winter 2021

After coordinating with OCTranspo, the UPass rate of $218.03 was reduced to $212.71 for both the fall 2020 and winter 2021 terms. If you were charged the UPass in the fall 2020 or winter 2021 terms, your account has already been... More

Tuesday, December 22, 2020

Holiday Closure 2020

Student Accounts will be closed as of 4:30pm on December 23 2020 until 8:30am on January 6 2021. If you send an email to student_accounts@carleton.ca during that timeframe, we will respond upon our... More

Wednesday, June 17, 2020

International Currency Transfer Unavailable June 20-21

The International Currency Transfer payment method will be unavailable on June 20 from 8pm until June 21 at 8 am EST due to platform upgrades and maintenance. We apologize for any inconvenience this may... More

Thursday, May 7, 2020

International Currency Transfer Unavailable May 16-17

The International Currency Transfer payment method will be unavailable on May 16 from 8pm until May 17 at 6 am EST due to platform upgrades and maintenance. We apologize for any inconvenience this may... More

Thursday, March 19, 2020

Temporarily Closing Walk-in Services

With the evolving COVID-19 situation, our department will not be offering any walk-in availability effective March 19 in an effort to implement social distancing. Student Accounts will still be available to answer inquiries by email. Please make sure you send your inquiry to student_accounts@carleton.ca from your Carleton University email address... More

Sunday, March 15, 2020

Student Accounts Closed March 16

The university has closed all non-essential services on March 16. Student Accounts will not be available during this time. If you have any questions about your student account, please contact us by email at student_accounts@carleton.ca. Emails will be answered upon reopening. Carleton University has prepared a list of frequently asked questions... More

Thursday, March 12, 2020

Encouraging Social Distancing

With the evolving COVID-19 situation, our department is encouraging all students to practice social distancing by avoiding visiting our office in person. If you have any questions about your student account, please contact our department by email at student_accounts@carleton.ca or call us at 613-520-2600 x3626. Thank you for your... More

Monday, December 23, 2019

University Closed December 24-January 2

The University is closed between December 24, 2019 and January 2, 2020. We will reopen on January 3,... More

Friday, October 18, 2019

International Currency Transfer Unavailable October 19

The International Currency Transfer payment method will be unavailable on October 19 from 10pm until October 20 at 10 am EST due to platform upgrades and maintenance. We apologize for any inconvenience this may... More

Tuesday, March 26, 2019

Social Insurance Number Now Required for T2202

Beginning in 2019, Canada Revenue Agency (CRA) will require all designated educational institutions in Canada to file the T2202 Tuition and Enrolment Certificates forms. To prepare your T2202 form for the 2019 tax year, your Social Insurance Number (SIN) is now required. Subsection 237(1) of the Income Tax Act requires that you provide your... More

Monday, March 25, 2019

Submission Deadline: Employee Tuition Benefit Application

If you are an employee and qualify for the tuition benefit, remember that the deadline to submit a tuition application is the last day of classes (April 10) for the winter term. More information can be found on Human Resources'... More

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  • Financial Rights and Responsibilities
  • Dates and Deadlines
    • Summer 2025
    • Fall 2025 and Winter 2026
  • Tuition Fees
    • Tuition Fee Notes
    • Fee Assessment
    • Late Charges
    • Interest Charges
    • Financial Holds
    • Miscellaneous Administrative Charges
    • Compulsory Fees
    • Historical Fees
  • Fee Payment
    • View Your Account Balance
    • Payment Schedule
    • Payment Methods
      • Payment within Canada
      • Payment from Outside Canada
      • Payroll Deductions
    • Financial Withdrawal Policy
    • Student Accounts: Information for New Students
    • Information for Sponsored Students
    • Information for Sponsors
  • Tuition Fee Estimator
  • Fee Estimator Guide
  • News and Information
  • Student Income Tax Forms
  • Student Accounts for Parents/Guardians
  • Third Party Consent
  • FAQ
  • Contact Us

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