A recently approved policy includes changes to mobile services billing which may impact individuals who are not on the Carleton Corporate plan and are being reimbursed for a personal plan for university business.

Prior to the policy, the university was covering all expenses incurred on mobile devices.

The new policy, titled Acquisition of Wireless Cellular Services, stipulates a maximum reimbursement limit for personal devices. The new maximum amount is:

  • $58/month (plus taxes) for personal expenses
  • $42/month (plus taxes) for international roaming

As per the policy, effective immediately individuals will be responsible for any charges exceeding these amounts.

In addition, effective June 1, 2019 Carleton will no longer reimburse personal plans.  All employees who require a mobile device to their job will need to transfer to the Carleton Corporate plan.

This new policy was created to ensure the secure and economical management of mobile devices used for conduct of Carleton University business.

If you wish to find out more information about our corporate plan or transfer your person line over, please contact the ITS Service Desk.

For a full list of terms and conditions please visit the Mobile Services website.