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Monday, March 3, 2014
Performing basic computer safety maintenance is your first step to preventing nasty viruses from infecting your computer. 3 things you can do to protect your computer: Install anti-virus and anti-spyware software. At Carleton, all computer labs and staff/faculty workstations have Symantec installed. Symantec is available to staff and faculty for... More
Friday, January 31, 2014
Theft on campus accounts for tens of thousands of dollars worth of personal and university property loss every year. Along with the financial burden comes the loss of valuable personal and academic information. To protect your laptop: Most laptop theft occurs when devices are left unattended. To prevent laptop theft: Never leave your laptop... More
Wednesday, November 27, 2013
Each individual has a responsibility for information security. Here are some simple and easy steps you can take to improve security. Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first place. Do not open suspicious... More
Wednesday, November 20, 2013
We have a number ways of measuring our successes here in ITS. As an IT department we have charts and graphs - heaps of data showing SPAM rejected, wireless usage, virus notifications, hits to websites and calls to the service desk. But how do we measure customer satisfaction? One way is through the... More
Wednesday, November 13, 2013
3,528 Tickets Opened In October alone, the ITS Service Desk opened 3,528 service request tickets. This was 399 more tickets than last October. 45.8% Of Service Requests come in via Email Email is the most popular means of contacting the ITS Service Desk. Second to email is phone, at 26%, followed by drop-in to... More
Tuesday, November 12, 2013
A new type of computer virus, called Ransomware, has been discovered on campus workstations. Ransomware viruses lock access to documents in an attempt to extort money. If your files have been compromised, do not pay the virus author and contact the ITS Service Desk. To protect yourself from computer viruses: Keep your system up... More
Monday, October 28, 2013
Wednesday, October 9, 2013
If you’re considering a iPad for work, or already working with one, let Carleton’s very own iTeam lead you through a whirlwind introduction to using iPads in the workplace. The iTeam will touch on many topics to make your iPad or iPhone experience a more efficient one. When: November 13, 2013 Time: 10:00 AM... More
Wednesday, October 2, 2013
October is Cyber Security Awareness Month. Here are some easy ways to keep you and your information safe: Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first place. Do not open suspicious email. If you receive an... More
Monday, September 30, 2013
October is Cyber Security Awareness Month, a time to help Canadians protect themselves and their families against a wide range of online threats. Led by Public Safety Canada, the Get Cyber Safe campaign is designed to help better understand the cyber threats they face online and the simple steps they can take to minimize... More
Monday, September 16, 2013
Below is our latest infographic on the top 5 IT security tips. Click the image for a larger view. See more... More
Friday, July 26, 2013
Effective August 19, 2013, ITS will no longer support Windows XP computers connected to Carleton's network (CUNET). If your workstation is still running Windows XP: to avoid any disruption or access to your system, please contact the ITS Service Desk today to migrate to Windows 7. For more information, please visit... More
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