Home / Computers / Page 7
Friday, January 27, 2012
Hardware support for Mac Desktops (iMac) and Notebooks (MacBook Pro, MacBook Air) is available at Hardware Services in 1251 Herzberg, Monday - Friday from 8:30 AM - 4:30 PM (closed from 12-1 PM). Support services for Mac will include hardware warranty repairs, hardware upgrades and non-warranty repairs. Macs will be shipped free of charge to... More
Tuesday, January 24, 2012
Carleton is conducting a campus-wide test of Carleton’s Emergency Notification System (ENS) on Tuesday, January 31. The ENS allows Carleton’s Department of University Safety to contact a mass number of people in the event of a campus-wide emergency that requires action by members of the Carleton community. It uses three forms of communication... More
Wednesday, December 14, 2011
This month, ITS will be performing test installs of the upcoming Microsoft patches. Due to this testing, updates will be pushed back by one week. CUNET workstations will be updated starting at noon on Thursday, December 22. Kiosks and Labs will be updated overnight on Thursday, December 22. Users who do not update their... More
Wednesday, December 7, 2011
ITS is pleased to announce the phased introduction of support for Apple Mac Desktops (iMac) and Notebooks (MacBook Pro, MacBook Air). At this time, support services for Mac will include: Hardware Warranty Repairs Hardware Upgrades / Repairs Software Images General Software Support Effective Tuesday December 13, 2011 a certified Apple... More
Sunday, October 16, 2011
Over the weekend, Windows 7 was unintentionally rolled out to over 450 workstations ahead of schedule. This upgrade was applied to workstations in a variety of locations across campus. ITS has been working throughout the weekend to identify the affected workstations and develop a plan to support our customers. For most people, all files,... More
Wednesday, August 31, 2011
A reminder that on July 1, 2011, Information Technology Services (ITS) began charging $50 per copy for the SAS software. This new cost is applicable to all staff, students and faculty. Over the past couple of years the usage of the SAS software has declined to a small percentage of the University population. Less... More
Monday, August 1, 2011
Due to the increasing level of hostile activity and security threats that occur on the internet, ITS has secured Windows Remote Desktop (RDP) at the Campus Internet border. After August 1st, if you wish to access your workstation from off campus, please use the Virtual Private Network (VPN) service. VPN software provides a secure,... More
Tuesday, June 28, 2011
In order to provide improved wireless performance across the campus, on July 31, 2011 we are discontinuing support for the 802.11b protocol. How does this affect me? If you purchased your laptop after 2003 it most likely uses the 802.11g and/or 802.11n wireless protocol and you will not be affected by this change. If... More
Wednesday, May 25, 2011
Effective July 1, 2011, Information Technology Services (ITS) will charge $50 per copy for the SAS software. This new cost will be applicable to all staff, students and faculty. Over the past couple of years the usage of the SAS software has declined to a small percentage of the University population. Less than 350... More
Monday, May 23, 2011
The option of paying for laptop or desktop computers over a number of years (referred to the computer lease program) is no longer available. The program has been discontinued due to decreased computer prices and the administrative burden of running the program for very few participants. Computers previously purchased through this program will not... More
Monday, January 31, 2011
A Virus (worm) has been detected on a departmental W: drive. Unfortunately, all departmental network drives must be scanned. This may take up to 3 days to complete the scan on all file systems. Clients may experience slow access and loading times to their departmental W: drive while the scan is in progress. We... More
Search