Archives: News

Thursday, March 10, 2022

Who Can Access and Edit Your Website?

You have the power to decide who can edit your website! We recommend that you periodically review who has access. It’s easy to check – have a look and let us know if changes are needed by filling out the form... More

Tuesday, February 1, 2022

Up Your Web Metrics Game with Free Google Analytics Workshops

If you maintain a Carleton website, you’re probably curious about how visitors to your site see and interact with your web content. Web Services recommends Google Analytics for this purpose, because it’s simply the best tool to measure and learn about your site’s... More

Wednesday, January 5, 2022

Zoom Update Required By Jan. 6

As of Jan. 6, all Carleton University Zoom users will be required to use version 5.8.6 (released Nov. 28, 2021) or newer on the Zoom desktop client and mobile app. Instructors, staff and students who are using an older version should update their apps by Jan. 6 to ensure uninterrupted access to all Zoom meetings, including... More

Thursday, December 16, 2021

ITS Offers Service Desk Support During the Holiday Break

For the first time, the ITS Service Desk will be open to assist those in need of IT assistance during the holiday break. This is made possible as part of our previously announced pilot project offering expanded, after-hours service. Carleton community members in need of help, such as MyCarletonOne (MC1) password resets, Office 365... More

Friday, November 19, 2021

Expanding Our Service Desk Hours to Serve Our Community Better

The ITS Service Desk is now offering expanded, after-hours services for those in need of IT assistance. ITS at Carleton is piloting an initiative to provide after-hours service to Carleton community members in need of help, such as MyCarletonOne (MC1) password resets, Office 365 advice and guidance regarding ITS services. Our full-service offering... More

Friday, October 22, 2021

CSAM 2021: Learn to stay safe on social media

Enrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! It's the final week of Cyber Security Awareness Month, and there's no better time than now to review your personal cyber safety practices when it comes to social media. Here are some important things to think... More

Friday, October 15, 2021

CSAM 2021: Cyber security tips for students

Enrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! Cyber Security Awareness Month is a great opportunity for Carleton students to sharpen their cyber security skills. Regardless of your level of technological expertise, following a few fundamental best practices will help you stay safe... More

Friday, October 8, 2021

CSAM 2021: Stay safe online by watching for our simulated phishing emails

Enrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! Phishing is a cyber crime that uses tactics like deceptive emails, websites, and text messages to steal confidential information from individuals or organizations. Cyber criminals use stolen information like addresses, names, and social... More

Friday, October 1, 2021

CSAM 2021 is here! Enrol for our new Security Awareness Course now

Did you know that Cyber Security Awareness Month (CSAM) takes place each October? It's a chance to educate citizens about how to stay safe and cyber aware while they work and live online. This year, Carleton is marking the occasion by launching its new Security Awareness Course, which is open to members of Carleton community now!... More

Monday, September 13, 2021

Account closure and job scam phishing emails circulating on campus

Please be aware there are currently account closure and job scam phishing emails circulating through the Carleton community. The messages may: Indicate a university-related account or access to a university service will be disabled, terminated, or closed unless you submit information or login to a website to keep the account active. Offer jobs as... More

Tuesday, July 6, 2021

Report phishing button now available on Outlook

ITS has added a new feature to Outlook mail. The “Report Phishing” button allows you to easily report phishing emails. You no longer need to manually forward email messages or attachments to the Service Desk or to phishing@carleton.ca to report a phishing message. By using the button to report phishing attempts, you will be helping... More

Tuesday, June 1, 2021

Beware of account closure and job scam phishing emails circulating on campus

Please beware that there are currently account closure and job scam phishing emails circulating through the Carleton community. The messages may: Indicate that a university-related account or access to a university service will be disabled, terminated, or closed unless you submit information or login to a website to keep the account active. Offer... More

Load More →