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Friday, January 27, 2012
Hardware support for Mac Desktops (iMac) and Notebooks (MacBook Pro, MacBook Air) is available at Hardware Services in 1251 Herzberg, Monday - Friday from 8:30 AM - 4:30 PM (closed from 12-1 PM). Support services for Mac will include hardware warranty repairs, hardware upgrades and non-warranty repairs. Macs will be shipped free of charge to... More
Tuesday, January 24, 2012
Carleton is conducting a campus-wide test of Carleton’s Emergency Notification System (ENS) on Tuesday, January 31. The ENS allows Carleton’s Department of University Safety to contact a mass number of people in the event of a campus-wide emergency that requires action by members of the Carleton community. It uses three forms of communication... More
Wednesday, December 7, 2011
ITS is pleased to announce the phased introduction of support for Apple Mac Desktops (iMac) and Notebooks (MacBook Pro, MacBook Air). At this time, support services for Mac will include: Hardware Warranty Repairs Hardware Upgrades / Repairs Software Images General Software Support Effective Tuesday December 13, 2011 a certified Apple... More
Monday, October 17, 2011
After an extensive review and evaluation, Carleton has selected cuLearn (powered by Moodle) as the replacement for WebCT. While WebCT has served Carleton well in the past, the product is at the end of its life cycle and will no longer be updated. It was important that the system we selected be reliable, easy... More
Tuesday, October 4, 2011
We have had reports of a new phishing attempt that is circulating on campus. If you have received an email with the subject Package Services: Scheduled package delivery failed! which appears to be from Canada Post, please do not respond to it and do not click on the link within the body of the email.... More
Wednesday, September 28, 2011
We have had reports of a new phishing attempt that is circulating on campus. If you have received an email with the subject Critical Update: Microsoft Firewall And Security Center 0911 please do not respond to it and do not click on the link within the body of the email. This is a phishing... More
Tuesday, September 6, 2011
Welcome new and returning students to campus! We’re here to help you get connected by providing free-of-change IT support for students moving into residence. Our team of experts will be at Stormont House for the remainder of the week. Dates: Tuesday Sept 6 – Friday Sept 9 Time: From 10 – 5 Location: 224... More
Wednesday, August 31, 2011
A reminder that on July 1, 2011, Information Technology Services (ITS) began charging $50 per copy for the SAS software. This new cost is applicable to all staff, students and faculty. Over the past couple of years the usage of the SAS software has declined to a small percentage of the University population. Less... More
Friday, August 26, 2011
Welcome new and returning students to campus! We’re here to help you get connected by providing free-of-change IT support for students moving into residence. Dates: Saturday Sept 3 – Friday Sept 9 Time: From 10 - 5 Location: Fenn Lounge (located in the Residence Commons Building) A team of ITS experts will be on... More
Monday, August 1, 2011
Due to the increasing level of hostile activity and security threats that occur on the internet, ITS has secured Windows Remote Desktop (RDP) at the Campus Internet border. After August 1st, if you wish to access your workstation from off campus, please use the Virtual Private Network (VPN) service. VPN software provides a secure,... More
Tuesday, June 28, 2011
In order to provide improved wireless performance across the campus, on July 31, 2011 we are discontinuing support for the 802.11b protocol. How does this affect me? If you purchased your laptop after 2003 it most likely uses the 802.11g and/or 802.11n wireless protocol and you will not be affected by this change. If... More
Thursday, May 19, 2011
WebCT is coming to the end of its life cycle and for this reason needs to be replaced by a new Learning Management System (LMS). To ensure the new LMS meets the needs of our community, Carleton has been involved in an extensive decision-making process involving trials of the three most promising systems (Moodle,... More
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