Friday, July 25, 2014Phishing Attempt with Subject ‘Upgrade your Mail Box Quota’Beware of a phishing attempt circulating on campus with the subject of ‘Upgrade your Mail Box Quota'. Do not click on the link in the message, do not provide your account information and do not respond to this message. This is a phishing attempt and this email should be deleted immediately. If you have already... MoreThursday, July 24, 2014Beware of Email Virus with Voicemail AttachmentsIf you have received an email with the subject of “You have received a new voicemail!, appears to be sent from the Microsoft Exchange Server”, and which includes an attachment, please do not open the attachment, this is a virus! Once the attachment is opened, it will launch a file that will infect your... MoreFriday, July 18, 2014Exchange email service slow July 18, AM.ITS support is investigating an issue with Faculty and Staff exchange email service. The service is up and working but responding slowly for some functions. Investigation is... MoreWednesday, July 2, 2014Exchange email connectivity for mobile devicesITS is investigating reports of issues with Exchange email connectivity for mobile devices this morning. If this occurs for you, go into the Exchange Settings on the device and change the server setting to... MoreFriday, June 6, 2014Carleton CMS Websites – Now Resolved!At approximately 1:45pm, Thursday, June 5th, Carleton CMS website users began to experience service degradation. CMS maintainers were unable to login to CMS to update their websites. Information was also being displayed incorrectly on some departmental web pages. In addition, many websites would not load or load intermittently. ITS was able to... MoreFriday, May 30, 2014ITS and EDC collaborate to further integrate technology into the classroomThere are so many different ways to integrate technology into the classroom to create a rich learning experience. One option now available to Carleton educators is a Virtual Desktop Infrastructure (VDI). VDI technology enables access to software applications from anywhere, on a variety of devices including mobile devices, at any time. By logging... MoreTuesday, May 27, 2014ITS Web Browser UpdatesAs part of the June update deployment to CUNET workstations, ITS will be updating the web browsers installed on faculty and staff desktops. Specifically: • Google Chrome will be updated to the latest version, which is currently 34. • Mozilla Firefox will be updated to the latest version, which is currently 29. • Microsoft... MoreFriday, May 16, 2014Phishing Attempt – RE: Faculty & Staff Members Only(Admin Notice)If you have received an email with the subject of ‘RE: Faculty & Staff Members Only(Admin Notice)’, do not respond to this message, do not click on the links in the body of the message and do not provide your account information. This is a phishing email and should be deleted immediately. If you have already... MoreMonday, May 12, 2014Phishing Attempt – Dear Carleton UsersIf you have received an email with the subject of ‘Dear Carleton Users’, and appears to be from Carleton University, do not respond to this message, do not click on the links in the body of the message and do not provide your account information. This is a phishing email and should be deleted immediately. If you... MoreTuesday, May 6, 2014Beware of Phishing Attempt Entitled “Suspicious activities in your account”If you have received an email with the subject of ‘Suspicious activities in your account’, do not respond to this message, do not click on the links in the body of the message and do not provide your account information. This is a phishing email and should be deleted immediately. If you have already clicked on... MoreMonday, May 5, 2014Ottawa’s Second Annual WordCamp a SuccessOver the weekend, over 300 WordPress enthusiasts gathered here at Carleton for Ottawa’s 2nd annual WordCamp. Amongst the co-organizers and presenters were Troy Chaplin and Mike Corkum, web developers in ITS. Being involved in WordCamp is important to Carleton. Troy stated “Being a part of WordCamp gives us the opportunity to give back to... MoreFriday, May 2, 2014UPDATE: Internet Explorer Security VulnerabilityMicrosoft has released a patch for the Internet Explorer vulnerability that was disclosed on Monday, April 28th. ITS will be pushing out the patch to all CUNET workstations starting today, Friday, May 2nd. We ask that you install this patch and reboot as soon as you are notified the patch is available on your... MoreFriday, May 2, 2014New Features Coming to cuLearnOn Saturday, May 3, cuLearn will be upgraded from Moodle version 2.4 to version 2.6.2. These annual upgrades are meant to continually improve the system by addressing issues like speed and bug fixes, in addition to adding new features. The overall look and feel will be very similar to the current version, only with... MoreWednesday, April 30, 2014Phishing Attempt with subject of “Update” – Appears to be from Carleton University!If you have received an email with the subject of ‘Update and appears to be from Carleton University!’, do not respond to this message, do not click on the links in the body of the message and do not provide your account information. This is a phishing email and should be deleted immediately. If you have... MoreMonday, April 28, 2014Internet Explorer Security VulnerabilityToday, Microsoft has announced a security vulnerability in all versions of Internet Explorer that will allow a malicious program to be run on your computer while you browse the Internet. For Windows 7 Users Until Microsoft provides a fix, ITS strongly advises against using Internet Explorer to surf off-campus websites. Please use an alternative... MoreThursday, April 10, 2014Recent Secure Website Vulnerability: HeartbleedOn Tuesday April 8, a secure website vulnerability, known as Heartbleed, was disclosed. The bug affects the software which is used in establishing an encrypted link between web servers and a browser. Once the vulnerability was disclosed a fix was issued. ITS is currently implementing the fix to our servers and we believe that... MoreMonday, April 7, 2014Intermittent Network issues Sat Apr 5th 12:20 AM-7:00 PMOn Sat Apr 5 from 12:20 AM – 7:00 PM; intermittent service disruptions were experienced on multiple services including Exchange / Outlook email, cuLearn, carleton.ca and some Banner services due to a defective switch module on a network firewall. ITS Network support investigated and restored service.... MoreTuesday, April 1, 2014Beware of Phishing Attempt – Appears to be from Carleton UniversityIf you have received an email with the subject of ‘IMPORTANT NOTICE!!!’, and appears to be from the ITS Service Desk and Carleton University, do not respond to this message, do not click on the link in the body of the message and do not provide your account information. This is a phishing email and should be... MoreTuesday, April 1, 2014Phishing Attempt with Subject: ‘System Administrator’If you have received an email with the subject of ‘System Administrator', and which suggests that you click/copy a link within the body of the message, please do not do so as this is a phishing attempt and the email should be deleted immediately. Do not click on the link in the message, do not provide your account information... MoreMonday, March 24, 2014Update: Degradation of Internet ServicesThe degradation of Internet services which began on Saturday March 15, has been fully restored to normal operating capacity. ITS extends its thanks to the Carleton community for its patience and... MoreMonday, March 17, 2014Phishing Attempt – Appears to be from Library Staff at CarletonIf you have received an email with the subject of ‘Library Account’, appears to be from Carleton University, and asks you to click on the validation link 'Click Here'. Do not click on the link in the message, do not provide your account information and do not respond to this message. This is a phishing email... MoreSunday, March 16, 2014Internet Services issues – March 16thThere are disruptions to multiple Carleton.ca services due to ongoing Internet issues. Symptoms include very slow response and failure to connect. ITS is working hard on restoring normal service. Unfortunately there is no ETA at this time. Thank you for your continued... MoreWednesday, March 5, 2014Phishing Attempt with Subject of “Upgrade Your Account!!!” – appears to be from Carleton UniversityIf you have received an email with the subject of ‘Upgrade Your Account!!!’, appears to be from Carleton University, and asks you to click on the link below for further instructions. Do not respond to this message, do not click on the link in the body of the message and do not provide your account information. ... MoreMonday, March 3, 2014March Security Tip: Protect your Computer with these 3 TipsPerforming basic computer safety maintenance is your first step to preventing nasty viruses from infecting your computer. 3 things you can do to protect your computer: Install anti-virus and anti-spyware software. At Carleton, all computer labs and staff/faculty workstations have Symantec installed. Symantec is available to staff and faculty for... MoreFriday, February 28, 2014Phishing Attempt Appears to be from Canada Revenue Agency for a Tax Refund!If you have received an email with the subject of 'Tax Refund' and appears to be from Canada Revenue Agency, do not respond to this message, do not click on the link in the body of the message and do not provide your SIN or personal information. This is a phishing email and should be deleted... MoreMonday, February 24, 2014Phishing Attempt with Subject of: Email Users : Important Notice..If you have received an email with the subject of 'Email User : Important Notice..' and which asks for account information, do not respond to this message, do not provide your account information, and do not click on the link in the body of the message. This is a phishing email and should be deleted immediately.... MoreFriday, February 21, 2014Beware of Phishing Attempt with Subject of “Attention…” – Appears to be from Carleton UniversityIf you have received an email with the subject of ’Attention..’ appears to be from Carleton University, and asks for your Carleton.ca account information. Do not respond to this message, do not provide your account information, and do not click on the link in the body of the message. This is a phishing email and... MoreMonday, February 10, 2014Introducing Carleton’s IT StrategyThe Carleton IT Strategy has been informed by the contributions of over 70 faculty members, students and professional services staff and groups. The goal of this strategy is to increase alignment and effectiveness of IT services for teaching & learning, research, and professional services by formalizing our federated IT model and fostering a... MoreMonday, February 10, 2014Student Satisfaction Survey ResultsEach year ITS participates in the Student Satisfaction Surveys administered by the Office of Institutional Research and Planning. In 2013 questions were asked about the Carleton's wireless network and access to student lab software. The importance of universal wireless coverage at Carleton to improve my overall learning experience is: Very... MoreWednesday, February 5, 2014Beware of Phishing emails that appear to be from Carleton!If you have received an email with the subject of ’Dear carleton.ca’ and/or ‘Important Update!!’, which appear to be from Carleton University, do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on... MoreFriday, January 31, 2014Laptop and USB Theft ProtectionTheft on campus accounts for tens of thousands of dollars worth of personal and university property loss every year. Along with the financial burden comes the loss of valuable personal and academic information. To protect your laptop: Most laptop theft occurs when devices are left unattended. To prevent laptop theft: Never leave your laptop... MoreTuesday, January 28, 2014Wireless at Carleton [INFOGRAPHIC]Wireless was first introduced on Carleton campus in summer 2004. The demand for wireless services has increased significantly over the years. Month and Year Unique Devices Connected Concurrent Devices Connected November 2013 50,022 7,588 November 2012 45,687 5,923 November 2011 31,925 3,999 November 2010 22,992 3,019 In the past three years,... MoreMonday, January 27, 2014Latest Phishing Attempt: Dear Webmail UserIf you have received an email with the subject of ’Dear Webmail User’, do not click on the link in the body of the message and do not reply to it. This is a phishing email and should be deleted immediately. If you have already clicked on the link or responded to this email, please change your... MoreWednesday, January 22, 2014Windows XP Workstation CUNET Domain Membership Removal – April 8, 2014Microsoft is terminating support for Windows XP on April 8, 2014. This is a reminder that anyone using a Windows XP workstation on campus and that its membership in the CUNET domain will be removed on this date, without exception. Starting April 9, 2014, all MyCarletonOne or CUNET credentials will no longer function on... MoreWednesday, January 22, 2014Phishing Attempt: “Important 2014 webmail upgrade to confirm email is active to avoid email being disabled”If you have received an email with the subject of 'Important 2014 webmail upgrade to confirm email is active to avoid email being disabled' and appears to be from Carleton University, do not click on the link in the body of the message and do not reply to it. This is a phishing email and... More« Previous Page 1 … Page 12 Page 13 Page 14 Page 15 Page 16 … Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364