Archives: Email

Tuesday, October 14, 2014

Simple Tips to Keep you and your Information Safe

We each have a role to play in keeping our information, and ourselves safe online. Here are some easy ways to keep you and your information safe: Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first... More

Tuesday, October 7, 2014

How to Recognize a Phishing Email

If you receive an email from an address you don't recognize, your first thought should be: is this email legitimate?  But know that malicious emails can also come from an address that you do recognize - perhaps their account got hacked and is now being used to spam people.  It's important to be able to... More

Wednesday, October 1, 2014

October is Cyber Security Awareness Month

October is Cyber Security Awareness Month, a time to help Canadians protect themselves and their families against a wide range of online threats. Led by Public Safety Canada, the Get Cyber Safe campaign is designed to help better understand the cyber threats they face online and the simple steps they can take to minimize... More

Thursday, September 25, 2014

Travel and Expense Approvals – Resolved!

Update as of Tues Oct 6: Travel and Expense service has now been restored to normal operating process.  A clearing of the browser cache information may be required in order to ensure that the restored process link works properly. ITS Apologizes for any inconvenience due to this incident.... More

Monday, September 8, 2014

Beware of Phishing Email – appears to be from the Canada Revenue Agency (CRA)!

Beware of phishing emails circulating on campus that appear to be from the Canada Revenue Agency with the subject of ‘Tax Refund Online Form - N37422993'.  Do not reply to the message, do not provide your email account information.   This is a phishing attempt and this email should be deleted immediately. If you have already clicked on... More

Monday, August 25, 2014

Beware of Phishing Attempt “Carleton Mailbox Message” – Appears to be from Carleton University

Beware of phishing emails circulating on campus with the subject of ‘Carleton Mailbox Message !' and which appears to be from Carleton University.  Do not reply to the message, do not provide your email account information.   This is a phishing attempt and this email should be deleted immediately. If you have already clicked on the link... More

Monday, August 11, 2014

Protect Yourself and Your Computer with these Easy Tips

Here are some simple and easy steps you can take to enhance IT security and protect yourself and your computer. Never share your passwords. If someone does not have a password to gain access to a resource, they probably were not supposed to have it in the first place. Do not open suspicious email.... More

Friday, July 25, 2014

Phishing Attempt with Subject ‘Upgrade your Mail Box Quota’

Beware of a phishing attempt circulating on campus with the subject of ‘Upgrade your Mail Box Quota'.  Do not click on the link in the message, do not provide your account information and do not respond to this message.   This is a phishing attempt and this email should be deleted immediately. If you have already... More

Thursday, July 24, 2014

Beware of Email Virus with Voicemail Attachments

If you have received an email with the subject of “You have received a new voicemail!, appears to be sent from the Microsoft Exchange Server”, and which includes an attachment, please do not open the attachment, this is a virus!  Once the attachment is opened, it will launch a file that will infect your... More

Wednesday, July 2, 2014

Exchange email connectivity for mobile devices

ITS is investigating reports of issues with Exchange email connectivity for mobile devices this morning. If this occurs for you, go into the Exchange Settings on the device and change the server setting to... More

Tuesday, May 27, 2014

ITS Web Browser Updates

As part of the June update deployment to CUNET workstations, ITS will be updating the web browsers installed on faculty and staff desktops. Specifically: • Google Chrome will be updated to the latest version, which is currently 34. • Mozilla Firefox will be updated to the latest version, which is currently 29. • Microsoft... More

Friday, May 16, 2014

Phishing Attempt – RE: Faculty & Staff Members Only(Admin Notice)

If you have received an email with the subject of ‘RE:  Faculty & Staff Members Only(Admin Notice)’, do not respond to this message, do not click on the links in the body of the message and do not provide your account information. This is a phishing email and should be deleted immediately. If you have already... More

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