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Wednesday, June 29, 2016
Welcome to our new eNewsletter, Spotlight on IT. Each month we will spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. For this month’s spotlight, we’re talking all about the cloud. Due to an innovative and evolving IT world, nowadays... More
Tuesday, June 28, 2016
Over the last couple of months higher ed institutions have seen a dramatic increase in the amount of malicious content contained in emails. At Carleton, over the past four months we have seen a 46% increase in spam and emails with malicious attachments and last month over 80% of email messages coming into our email gateway were blocked... More
Monday, June 27, 2016
Today ITS will be working to turn off the clutter feature on your Carleton email account. You will not experience any downtime and messages will continue to be delivered to your inbox. Once turned off, messages will no longer be delivered to your Clutter folder. Messages that were previously going into the Clutter folder will... More
The infographic below highlights some of the activity we saw in the month of May. Click on the image for a larger view. Accessible transcript is included below the image. Accessible Transcript In May the ITS Service Desk responded to 2514 inquiries via phone, email, or walk-in. Email: its.service.desk@carleton.ca Phone: 613-520-3700 Surveys... More
Monday, June 13, 2016
On June 27th, ITS will be turning off the clutter feature on your Microsoft Exchange account. Once the clutter feature has been turned off, messages will no longer be delivered to your clutter folder. Messages that were previously going into your clutter folder will appear in your Inbox. Clutter is a feature of the... More
Monday, June 6, 2016
CCS recently upgraded the software on the voicemail system and have uncovered an issue where the message waiting light on your phones becomes out of synch with the system. This may be evidenced in one of the two following scenarios: Your message waiting light won’t flash even though you have a new message in your voice mailbox... More
On June 1st Web Services hosted a Social Media Talk and would like to thank Mike Reynold's from the Office of the Vice-President (Student Services) and Chris Cline from the Department of University Communications for sharing their expertise with the group. If you weren’t able to attend, here is a recap of the event. To those that... More
Thursday, June 2, 2016
The increased use of mobile technologies; e.g.; laptops, smartphones, tablet computers, and portable storage devices, enables the processing, accessing and storage of sensitive University data outside of the physical and logical security boundaries of the University’s network. To ensure the confidentiality, integrity and availability of... More
Thursday, May 26, 2016
Welcome to our new eNewsletter, Spotlight on IT. Each month we will spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This month’s spotlight is on Social Media. Social Media Usage Canadians spend an average of 4 hours per day... More
This fall I will be going into my fourth year here at Carleton. Over the past three years the use of social media in lectures, tutorials, or as channels for students to collaborate, has evolved dramatically. Given the theme of this month’s Spotlight on IT, I wanted to share with you my experiences using social media in... More
Thursday, May 19, 2016
The infographic below highlights some of the activity we saw in the month of April. Click on the image for a larger view. Accessible transcript is included below the image. Accessible Transcript ITS Stats - What Happened in April We provide enterprise IT solutions and services to support the learning, teaching, research, and administrative... More
Wednesday, May 18, 2016
Beware of phishing emails circulating on campus with the subject of "Helpdesk Information". Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately. If you have already clicked on the... More
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