Thursday, July 27, 2023Microsoft 365 to Replace Microsoft Office at CarletonMicrosoft is ending support for Office 2016 and 2019. Additionally, the current version of Microsoft Office has been renamed to Microsoft 365 to reflect its growing collection of productivity apps. In order to remain on a supported version, ITS will begin installing Microsoft 365 on all Carleton-provided work PCs that are attached to the CUNET... MoreThursday, July 20, 2023Changes Are Coming to MFA and VPN for All Faculty and Staff Beginning TodayMicrosoft Azure Multi-Factor Authentication (MFA) is replacing Duo MFA at Carleton University. Beginning today, July 20, 2023, all faculty and staff members are invited to begin migrating themselves from Duo MFA to Azure MFA. Additionally, users of the VPN will see user interface changes with a new look, feel, VPN profile and functionality... MoreThursday, May 25, 2023Launching our Year in Review for 2022/23ITS is proud to launch its Year in Review for 2022/23, available now at Carleton.ca/its-year-in-review. We are pleased to present this report showcasing some of our achievements and undertakings in the last fiscal year. Looking back at ITS’s efforts and successes over the last year, three main themes begin to emerge: Academic and Learning... MoreThursday, May 25, 2023Year in Review: New Mobile App Enhances Student ExperienceIn early 2023, Carleton University launched its new Carleton Mobile app for students, refreshing an application originally launched in 2011 to provide quick access to essential student systems and services. As Taylor Smith, Manager of Student Social Initiatives (Web/Digital), explained, "the impetus for the new app was to reimagine how we could... MoreThursday, May 25, 2023Year in Review: Campaign Monitor Launch Modernizes Carleton’s Mass Emailing CapabilitiesCarleton has brought its email game to a new level with the recent licensing of Campaign Monitor. Officially launched in Fall 2022, Campaign Monitor is a user-friendly, email marketing software that is used to conveniently broadcast email content in bulk. Campaign Monitor and Carleton Campaign Monitor fulfills the university’s need for a modern,... MoreThursday, May 25, 2023Year in Review: Researchers Served Well by RCS ShareFile Storage SolutionRCS ShareFile, launched in 2021, is proving to be a popular storage solution for Carleton University’s research needs. Offered by the Office of the Vice-President, Research International (OVPRI) and Information Technology Services (ITS) through Research Computing Services (RCS), ShareFile is a secure, online file sharing platform for... MoreThursday, May 25, 2023Year in Review: ITS Rolls Out Advanced Email and Antivirus ProtectionsDid you know that a large percentage of cyber security threats originate through email? If you’ve ever clicked on an unsolicited email attachment from an unknown sender, your chances of downloading malware skyrockets. This is something the information security professionals in Information Technology Services (ITS) are acutely aware of. In an... MoreFriday, May 19, 2023The Importance of Smartphone SecurityIt is without a doubt that smartphones have become an integral part of our lives, from allowing us to check the weather within seconds to making calls. But with all the convenience that smartphones provide us with, we must be wary of their risks. As a smartphone user, it is crucial to be conscious... MoreWednesday, April 26, 2023ITS Leader Speaks About Social and Economic Impacts of AI During Data Day EventValerie Turner, AVP (IT) and Chief Information Officer (CIO), spoke during a plenary session at Carleton University’s Data Day 9.0 event on April 25, 2023. She was joined by fellow panelists Robin Grosset of Mindbridge AI and Andrew Price of Amazon Web Services for a discussion on Disruptive AI and its Economic Impact. The... MoreTuesday, April 4, 2023Increasing Carleton’s Research Computing Capacity with GPU AcquisitionsCarleton is enhancing its fleet of research-ready Graphical Processing Units (GPUs). Carleton’s Research Computing Services (RCS), which provides researchers with the support, expertise, and resources necessary to conduct research computing at Carleton, has recently acquired four servers housing eight GPUs each. Two of the new servers were... MoreWednesday, February 22, 2023Digital Strategy and Roadmap at a Glance Now AvailableCarleton University recently launched its inaugural Digital Strategy and Roadmap. As an additional resource, a Digital Strategy and Roadmap at a Glance is now... MoreTuesday, February 21, 2023Carleton Appoints New AVP (IT) and Chief Information Officer (CIO)Valerie Turner will join Carleton University on Monday, March 13, 2023 as the new Associate Vice-President (IT) and Chief Information Officer (CIO). Valerie is a senior leader with extensive technology, HR and business experience in the post-secondary, as well as the public and private sectors. She comes to Carleton from the City of Ottawa,... MoreWednesday, January 18, 2023Carleton University Launches Digital Strategy and RoadmapThe first Carleton University Digital Strategy and Roadmap officially launches today. This strategy has been developed over two years, and reflects insights and feedback from more than 1,000 students, faculty and staff who participated through consultations, an online feedback form and social... MoreTuesday, December 6, 2022New Video Outlines Signs of a Phishing AttackITS has published its first ever YouTube Short, and it's all about phishing! Watch it below and then feel free to give us a like and follow! The video was created using Adobe Illustrator and After Effects by Isaac, a co-op student working in Web Services. Isaac has long had an interest in... MoreTuesday, November 29, 2022Campaign Monitor Now Available for Use by the Carleton CommunityCarleton University has licensed Campaign Monitor, an easy-to-use email marketing platform, for use by communicators, marketers and those looking to send bulk mailings across campus, as an enterprise application. You can request access to Campaign Monitor, and view resources and training documents, by visiting the internal Campaign Monitor... MoreMonday, November 21, 2022API Store Marks One Year as Usage Growth ContinuesCarleton University’s API Store celebrated its first anniversary in Fall 2022 and, since its debut, it has become integral in making applications and services more interoperable for software developers in our community. An API, short for application programming interface, is a software intermediary that allows two applications to communicate... MoreMonday, November 21, 2022Campus Card Racks Up Record Number of SwipesAs the Carleton University community knows well, the Campus Card is the official identification card for use while on campus. In addition to being a simple ID, it acts as a library card, gym card, campus debit card, and door access card–all in one. In September 2022, we saw the Campus Card produce record... MoreMonday, November 7, 2022Security Awareness Month: Students Enrol in Training Courses in Large NumbersAs October turned to November, ITS completed its Cyber Security Month campaign for 2022 with a number of successes under its belt. As of the time of this writing, more than 1,100 members of the Carleton community have enrolled in our Cyber Security Awareness courses, the bulk of them in October 2022, with many... MoreFriday, October 28, 2022A Student Perspective on our Brightspace Security Awareness Course!The Security Awareness course, offered through Brightspace, is a complete foundational training program that covers a wide array of cyber security topics. This includes social engineering, information security, incident reporting and recovery, device protection, and internet safety. The course content is designed to empower the Carleton community... MoreMonday, October 24, 2022Carleton’s Virtual Private Network to Require Multi-Factor AuthenticationTo further enhance information security at Carleton University, the Virtual Private Network (VPN) is being placed behind multi-factor authentication (MFA) on Monday, Nov. 7, 2022. On and after this date, users connecting to the VPN, either remotely or on campus, will need to first authenticate via using MFA before logging in with the Cisco... MoreFriday, October 21, 2022Cyber Month 2022: Putting it All TogetherWhile we are nearing the end of Cyber Security Awareness Month, it is important to remember that cybersecurity threats don’t begin and end in October. For now, there's still time to enrol in our Security Awareness Course through Brightspace to learn more about staying safe online, and for a chance to win a pair... MoreFriday, October 14, 2022Cyber Month 2022: Preventing PhishingOctober is Cyber Security Awareness Month! Enrol in our Security Awareness Course through Brightspace to learn more about staying safe online, and for a chance to win a pair of Airpods or Ravens merch. What is Phishing? Phishing is a cyberattack that uses fraudulent emails, SMS texts, and phone calls to solicit sensitive information... MoreThursday, October 6, 2022Students: Enter our Cyber Month 2022 Contest!THIS CONTEST HAS NOW CONCLUDED. THANKS TO ALL WHO ENROLLED! Students! This is your chance win a pair of AirPods or one of two Ravens swag packs during Cyber Security Awareness Month! How to Enter It's easy to enter! Just enrol in our Security Awareness Course through Brightspace and complete at least one module... MoreThursday, October 6, 2022Cyber Month 2022: Where, Why and How Phishing HappensOctober is Cyber Security Awareness Month! Watch this page for helpful tips and tricks, and enrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! Students! This is your chance win a pair of AirPods or one of two Ravens swag packs during Cyber Security Awareness Month... MoreMonday, October 3, 2022Cyber Month 2022: What to Do If You Get Phished!October is Cyber Security Awareness Month! Enrol in our Security Awareness Course through Brightspace to learn more about staying safe online, and for a chance to win a pair of Airpods or Ravens merch. What is phishing? Phishing is a cyberattack that leverages fraudulent emails, SMS texts, and phone calls to deploy malicious software... MoreMonday, October 3, 2022Cyber Security Month 2022 is Here!Students! This is your chance win a pair of AirPods or one of two Ravens swag packs during Cyber Security Month contest. Cyber Security Month is back this October! It’s a chance to educate citizens about how to stay safe and cyber aware while they work and live online. This year’s theme is Fight... MoreFriday, September 16, 2022Important Changes are Coming to Cmail In OctoberMicrosoft is rolling out email security enhancements for all customers, including students using Cmail, but you may need to switch email apps before October to keep accessing your inbox. Microsoft has introduced a new method of authentication called Modern Authentication and, on Oct. 1, 2022, apps that don’t support it will lose access to... MoreThursday, August 11, 2022Audio Conferencing Features Launching on August 17, 2022On Wednesday, Aug. 17, 2022, ITS will begin rolling out advanced protection features and tools in the Microsoft 365 environment for all staff and faculty members at Carleton University. As an added benefit of these tools, Microsoft is now providing audio conferencing for Microsoft Teams or Skype for Business Online, allowing meeting participants... MoreWednesday, June 29, 2022Digital Strategic and Operating Framework Sets a Course for All Things Digital at CarletonIn 2020, the Board of Governor’s Audit & Risk Committee commissioned PwC to audit Distributed Computing across Carleton. PwC’s audit recommended improvements in: Digital Policies - Awareness and Application Digital Governance - Oversight and Monitoring Communication and Training As a result, much work has been done to formalize and... MoreWednesday, June 29, 2022New Approaches in the Fight Against PhishingPhishing is a complex problem. While the tactics and methods are constantly changing, phishing is a cybercrime that uses digital tools like email, the web, and text messaging to steal confidential information. Phishing emails attempt to deceive recipients into divulging important personal information from users. In 2021, Carleton students and... MoreTuesday, June 28, 2022Carleton’s Expanding Network FootprintThe security and availability of Carleton’s internet service is key to the success of our thriving university, and its students, faculty, and staff members. Much like your broadband internet connection at home, Carleton has a series of physical connections that makes its on-campus networks possible. The university’s reliance on its internet... MoreMonday, June 27, 2022IT Training and Support Enhanced for the Carleton CommunityThe powerful technical solutions, services, and tools ITS provides for Carleton University wouldn’t be worth much if we didn’t also train users in how to use them—and provide support when they run into issues. Year-after-year, we’ve committed to developing and improving our training and support offerings so the community can effectively... MoreFriday, June 24, 2022New GPUs Enable Research in Exciting FieldsCPUs, hard disk drives, RAM. The general population is aware that modern computers are an amalgamation of these components and more, but few people outside of computer engineers and those who build PCs as a hobby are aware of what these components are or how they work. More and more, there is one exception,... MoreThursday, June 23, 2022ITS Helps Bring New Learning Management System to LifeMany people think that universities went digital when the COVID-19 pandemic began, but in truth, most universities were heavily digital long before that. The average university student arrives to class with a laptop, phone, and perhaps a tablet, all of which can aid them in their studies. Course descriptions and assignments are often delivered... MoreWednesday, June 22, 2022Working From Home: Microsoft Teams Comes Through for CarletonBefore the COVID-19 pandemic began, many of us had never imagined what working from home might look like. And then, all at once, it happened. In March 2020, Carleton staff, students, and faculty were asked to stay home and to continue to work as best they could. Faculty and professional services staff from across... More« Previous Page 1 Page 2 Page 3 Page 4 … Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364