Tuesday, November 29, 2022Campaign Monitor Now Available for Use by the Carleton CommunityCarleton University has licensed Campaign Monitor, an easy-to-use email marketing platform, for use by communicators, marketers and those looking to send bulk mailings across campus, as an enterprise application. You can request access to Campaign Monitor, and view resources and training documents, by visiting the internal Campaign Monitor... MoreMonday, November 21, 2022API Store Marks One Year as Usage Growth ContinuesCarleton University’s API Store celebrated its first anniversary in Fall 2022 and, since its debut, it has become integral in making applications and services more interoperable for software developers in our community. An API, short for application programming interface, is a software intermediary that allows two applications to communicate... MoreMonday, November 21, 2022Campus Card Racks Up Record Number of SwipesAs the Carleton University community knows well, the Campus Card is the official identification card for use while on campus. In addition to being a simple ID, it acts as a library card, gym card, campus debit card, and door access card–all in one. In September 2022, we saw the Campus Card produce record... MoreMonday, November 7, 2022Security Awareness Month: Students Enrol in Training Courses in Large NumbersAs October turned to November, ITS completed its Cyber Security Month campaign for 2022 with a number of successes under its belt. As of the time of this writing, more than 1,100 members of the Carleton community have enrolled in our Cyber Security Awareness courses, the bulk of them in October 2022, with many... MoreFriday, October 28, 2022A Student Perspective on our Brightspace Security Awareness Course!The Security Awareness course, offered through Brightspace, is a complete foundational training program that covers a wide array of cyber security topics. This includes social engineering, information security, incident reporting and recovery, device protection, and internet safety. The course content is designed to empower the Carleton community... MoreMonday, October 24, 2022Carleton’s Virtual Private Network to Require Multi-Factor AuthenticationTo further enhance information security at Carleton University, the Virtual Private Network (VPN) is being placed behind multi-factor authentication (MFA) on Monday, Nov. 7, 2022. On and after this date, users connecting to the VPN, either remotely or on campus, will need to first authenticate via using MFA before logging in with the Cisco... MoreFriday, October 21, 2022Cyber Month 2022: Putting it All TogetherWhile we are nearing the end of Cyber Security Awareness Month, it is important to remember that cybersecurity threats don’t begin and end in October. For now, there's still time to enrol in our Security Awareness Course through Brightspace to learn more about staying safe online, and for a chance to win a pair... MoreMonday, October 17, 2022Reset of MyCarletonOne passwords requiredDue to a recent, credible cybersecurity threat, all staff and faculty are required to change their MyCarletonOne passwords. Email notifications will be sent to individual staff and faculty members including specific instruction on steps required to change their MyCarletonOne passwords. We are taking steps to further secure the network while we... MoreFriday, October 14, 2022Cyber Month 2022: Preventing PhishingOctober is Cyber Security Awareness Month! Enrol in our Security Awareness Course through Brightspace to learn more about staying safe online, and for a chance to win a pair of Airpods or Ravens merch. What is Phishing? Phishing is a cyberattack that uses fraudulent emails, SMS texts, and phone calls to solicit sensitive information... MoreThursday, October 6, 2022Students: Enter our Cyber Month 2022 Contest!THIS CONTEST HAS NOW CONCLUDED. THANKS TO ALL WHO ENROLLED! Students! This is your chance win a pair of AirPods or one of two Ravens swag packs during Cyber Security Awareness Month! How to Enter It's easy to enter! Just enrol in our Security Awareness Course through Brightspace and complete at least one module... MoreThursday, October 6, 2022Cyber Month 2022: Where, Why and How Phishing HappensOctober is Cyber Security Awareness Month! Watch this page for helpful tips and tricks, and enrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! Students! This is your chance win a pair of AirPods or one of two Ravens swag packs during Cyber Security Awareness Month... MoreMonday, October 3, 2022Cyber Month 2022: What to Do If You Get Phished!October is Cyber Security Awareness Month! Enrol in our Security Awareness Course through Brightspace to learn more about staying safe online, and for a chance to win a pair of Airpods or Ravens merch. What is phishing? Phishing is a cyberattack that leverages fraudulent emails, SMS texts, and phone calls to deploy malicious software... MoreMonday, October 3, 2022Cyber Security Month 2022 is Here!Students! This is your chance win a pair of AirPods or one of two Ravens swag packs during Cyber Security Month contest. Cyber Security Month is back this October! It’s a chance to educate citizens about how to stay safe and cyber aware while they work and live online. This year’s theme is Fight... MoreFriday, September 16, 2022Important Changes are Coming to Cmail In OctoberMicrosoft is rolling out email security enhancements for all customers, including students using Cmail, but you may need to switch email apps before October to keep accessing your inbox. Microsoft has introduced a new method of authentication called Modern Authentication and, on Oct. 1, 2022, apps that don’t support it will lose access to... MoreThursday, September 15, 2022Secure your Apple Devices with the Latest Updates!Apple has just released iOS 16.0 and iPadOS 15.7. To keep your Apple devices secure, ensure you are running the latest OS versions! What do I need to do? Phone or iPad: Go to Settings > General > Software Update > Automatic Updates Mac: Go to Apple menu > About this Mac > Software Update… > ☑... MoreThursday, August 11, 2022Audio Conferencing Features Launching on August 17, 2022On Wednesday, Aug. 17, 2022, ITS will begin rolling out advanced protection features and tools in the Microsoft 365 environment for all staff and faculty members at Carleton University. As an added benefit of these tools, Microsoft is now providing audio conferencing for Microsoft Teams or Skype for Business Online, allowing meeting participants... MoreWednesday, June 29, 2022Digital Strategic and Operating Framework Sets a Course for All Things Digital at CarletonIn 2020, the Board of Governor’s Audit & Risk Committee commissioned PwC to audit Distributed Computing across Carleton. PwC’s audit recommended improvements in: Digital Policies - Awareness and Application Digital Governance - Oversight and Monitoring Communication and Training As a result, much work has been done to formalize and... MoreWednesday, June 29, 2022New Approaches in the Fight Against PhishingPhishing is a complex problem. While the tactics and methods are constantly changing, phishing is a cybercrime that uses digital tools like email, the web, and text messaging to steal confidential information. Phishing emails attempt to deceive recipients into divulging important personal information from users. In 2021, Carleton students and... MoreTuesday, June 28, 2022Carleton’s Expanding Network FootprintThe security and availability of Carleton’s internet service is key to the success of our thriving university, and its students, faculty, and staff members. Much like your broadband internet connection at home, Carleton has a series of physical connections that makes its on-campus networks possible. The university’s reliance on its internet... MoreMonday, June 27, 2022IT Training and Support Enhanced for the Carleton CommunityThe powerful technical solutions, services, and tools ITS provides for Carleton University wouldn’t be worth much if we didn’t also train users in how to use them—and provide support when they run into issues. Year-after-year, we’ve committed to developing and improving our training and support offerings so the community can effectively... MoreFriday, June 24, 2022New GPUs Enable Research in Exciting FieldsCPUs, hard disk drives, RAM. The general population is aware that modern computers are an amalgamation of these components and more, but few people outside of computer engineers and those who build PCs as a hobby are aware of what these components are or how they work. More and more, there is one exception,... MoreThursday, June 23, 2022ITS Helps Bring New Learning Management System to LifeMany people think that universities went digital when the COVID-19 pandemic began, but in truth, most universities were heavily digital long before that. The average university student arrives to class with a laptop, phone, and perhaps a tablet, all of which can aid them in their studies. Course descriptions and assignments are often delivered... MoreWednesday, June 22, 2022Working From Home: Microsoft Teams Comes Through for CarletonBefore the COVID-19 pandemic began, many of us had never imagined what working from home might look like. And then, all at once, it happened. In March 2020, Carleton staff, students, and faculty were asked to stay home and to continue to work as best they could. Faculty and professional services staff from across... MoreTuesday, June 21, 2022cuScreen Project Leads API Adoption at CarletonWhen the COVID-19 pandemic struck, it was clear that the lives of students, faculty and staff at Carleton University were going to change. What was not clear was that we would begin on a path toward a technical transformation that would change the game for the entire university. When the cuScreen project launched, that... MoreFriday, June 17, 2022Launching our Year in Review for 2021/22ITS is proud to launch its Year in Review for 2021/22, available now at Carleton.ca/its-year-in-review. We are pleased to present this report showcasing some of our achievements and undertakings in the last fiscal year. Looking back at ITS’s efforts and successes over the last year, four main themes begin to emerge: COVID-19 and Resilience,... MoreThursday, May 5, 2022Campus Access for Gartner Core Research available to Carleton communityDid you know that Carleton University subscribes to Campus Access for Gartner Clients in Higher Education? Faculty members, students and staff can log into to this great research resource by visiting the Gartner Research Campus Access page on the MacOdrum Library website. Gartner is a leading provider of research and analysis on the global... MoreFriday, April 8, 2022Banner 8 INB Transitioning to Banner 9 App NavAs 9 a.m. on Tuesday, April 19, 2022, ITS will permanently shut down the Banner 8 INB user interface, a web-based interface used by administrative staff, and fully transition to Banner 9 Application Navigator (App Nav.) Banner 9 App Nav delivers important enhancements, including a modern user interface with improved accessibility for users of... MoreWednesday, April 6, 2022Zoom Update Required By May 2As of May 2, all Carleton University Zoom users will be required to use version 5.10.1 (released March 28, 2022) or newer on the Zoom desktop client and mobile app. Instructors, staff and students who are using an older version should update their apps by May 2 to ensure uninterrupted access to all Zoom... MoreTuesday, March 15, 2022The Tech Behind Our Report Phishing ButtonNo one likes spam emails. They’re full of sketchy job offers, shady prescription drugs, and too-good-to-be-true cryptocurrency schemes. But some spam emails are more dangerous than others, and phishing emails are high on the list. We’ve probably all received a phishing email and been annoyed by it. But they’re more than annoying. Phishing is... MoreThursday, March 10, 2022Who Can Access and Edit Your Website?You have the power to decide who can edit your website! We recommend that you periodically review who has access. It’s easy to check – have a look and let us know if changes are needed by filling out the form... MoreTuesday, February 1, 2022Up Your Web Metrics Game with Free Google Analytics WorkshopsIf you maintain a Carleton website, you’re probably curious about how visitors to your site see and interact with your web content. Web Services recommends Google Analytics for this purpose, because it’s simply the best tool to measure and learn about your site’s... MoreWednesday, January 5, 2022Zoom Update Required By Jan. 6As of Jan. 6, all Carleton University Zoom users will be required to use version 5.8.6 (released Nov. 28, 2021) or newer on the Zoom desktop client and mobile app. Instructors, staff and students who are using an older version should update their apps by Jan. 6 to ensure uninterrupted access to all Zoom meetings, including... MoreTuesday, December 21, 2021Students: Stay Safe Online by Watching for Our Simulated Phishing EmailsThis January, Carleton students will begin receiving safe and simulated phishing emails, automatically generated by our systems, to help them better recognize what a phishing email might look like. These emails will be modelled after real-life emails that have arrived in Carleton email inboxes in the past. If a student clicks on a link... MoreThursday, December 16, 2021ITS Offers Service Desk Support During the Holiday BreakFor the first time, the ITS Service Desk will be open to assist those in need of IT assistance during the holiday break. This is made possible as part of our previously announced pilot project offering expanded, after-hours service. Carleton community members in need of help, such as MyCarletonOne (MC1) password resets, Office 365... MoreFriday, November 19, 2021Expanding Our Service Desk Hours to Serve Our Community BetterThe ITS Service Desk is now offering expanded, after-hours services for those in need of IT assistance. ITS at Carleton is piloting an initiative to provide after-hours service to Carleton community members in need of help, such as MyCarletonOne (MC1) password resets, Office 365 advice and guidance regarding ITS services. Our full-service offering... More« Previous Page 1 Page 2 Page 3 Page 4 … Page 25 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364