The Certificate in Conventional Protocol and Social EtiquetteA workshop on professional and social skills for diplomats, business people, students, graduates, and individuals from  all-walks-of-life, who would like to reinforce/enhance and to  be confident about their professional and social conduct.

Join Margaret Dickenson as she presents NPSIA-PT&D’s new Certificate in Conventional Protocol and Social Etiquette workshop, an abbreviated version of the Practical Certificate in International Social Protocol ~Networking, Cocktail and Dining Etiquette~ workshop. This unique 1-day skills development program provides the basic rules of professional and social protocol as well as instruction in appropriate networking, cocktail, dining and entertaining etiquette.  Learn more here.

Registration: registration is now closed.

Date:  TBD
Location: Room 3112 Richcraft Hall, Carleton University (pending Public Health advice) and ONLINE
Time: 10:00 AM – 3 PM
Parking: available on campus
Fees:  Students & recent graduates (2020-2022): $75 + HST, Alumni: $125.00 + HST, General: $150 + HST

Are you a graduate of this workshop?  NPSIA-PT&D invites previous participants to refresh your skills and enroll at the student rate!

Preview of workshop on Conventional Protocol and Social Etiquette, and so much more:

The workshop begins with the basics of business and social protocol and etiquette:

  • How to introduce oneself and others – as well as a group; successful networking tips
  • How to access conversational groups of various size
  • Etiquette of business card presentation
  • Introduction to cocktail etiquette including the technique of managing a drink glass, hors d’oeuvre/cocktail plate in one hand
  • Drawing attention to “buffet table” etiquette

The workshop then moves to the table:

  • International standard for correctly set table
  • Seating plans which vary for professional and social situations
  • Accepted codes for the service of food and beverages
  • The use of cutlery for various courses of a meal
  • Emphasis and discussion on table etiquette

The important roles of hosting and being entertained in professional and social environments:

  • Highlighting protocol regarding both the host and guests in a restaurant setting
  • Appropriate topics of conversation and avoiding awkward situations
  • Discussion on “toasting”; clarifying the “does and don’ts” of toasting
  • The workshop concludes with a focus on “The art of inviting and being a gracious guest“.

 Our featured instructor:  Margaret Dickenson

Margaret Dickenson is bestselling author of Margaret’s Table and From the Ambassador’s Table which have both won multiple international awards including Best Entertaining Cookbook in the World.

Visit to learn more about Margaret Dickenson!