Frequently Asked Questions

Carleton University embraces equity, diversity, and inclusion in the workplace. Accessibility is one of the university’s strategic priorities and, in accordance with your letter of offer, requests for accommodations should start with your Dean or the University Librarian.

• Information Technology Services (ITS) provides computer access support
• More information about DUO

For computer purchase/reimbursement, please contact your Dean’s/University Librarian’s office.

For ongoing ITS support, visit the ITS website or contact ITS.service.desk@carleton.ca.

The health and safety of the members of the Carleton community is non-negotiable and will always be our top priority. More information about Carleton’s response to COVID-19 (including reporting systems, screening forms, scenario planning, policies/protocols, research resources, and more) can be found at https://carleton.ca/covid19/.

For more information on various financial systems (including eShop, FAAM, FAST, MyResearch, PER), visit https://carleton.ca/facts/

Please visit Faculty of Graduate and Postdoctoral Affairs or contact graduate.studies@carleton.ca.

Health and Counselling Services (HCS) is a multidisciplinary healthcare facility that provides medical services and counselling services to Carleton University students, faculty and staff. Professional Services employees, faculty and continuing employees have a dedicated physician and may use this service as their regular family doctor. They may also see the walk-in doctor for episodic care. For more information and to confirm what services are available for academics, please contact Health and Counselling Services at hcs@carleton.ca, or visit https://carleton.ca/health/.

Healthy Workplace encourages Carleton University faculty and staff to champion positive physical and mental health, build meaningful social connections, foster personal and collective resilience, explore opportunities for personal growth, and enjoy work-life balance. Visit https://carleton.ca/healthy-workplace/.

Your Talent Acquisition team will contact you prior to your start date to schedule you into an HR orientation to complete your documentation for payroll and benefits. This typically occurs in the month prior to your start date. For general information about Human Resources, please visit Carleton’s HR website or contact humanresources@carleton.ca

Please contact the Manager of Faculty Affairs at faculty.affairs@carleton.ca.

Carleton University offers a variety of Learning and Professional Development opportunities through the Office of Quality Initiatives (OQI).

Carleton’s brand standards, logos and templates (email signature, PowerPoint and Zoom/Teams backgrounds) are available through the Department of University Communications.

All Carleton employees must complete mandatory training within their first two weeks, including AODA Training (via Carleton Central), AODA Employment Standards and Communications Standards Training (via Brightspace), Worker Health and Safety Training, Workplace Violence and Harassment Prevention Training, and other training as required (please consult the EHS website).

Your banner ID is your Carleton ID number and is a nine-digit number starting with 100 or 101. Your Banner ID number is at the top of your letter of offer.

Shortlisted candidates receive information about real estate and movers who offer preferred rates for Carleton employees (including for fine arts/laboratory moves) from the Manager of Faculty Affairs. Please contact faculty.affairs@carleton.ca for more information.

Reimbursement of moving expenses is provided by the Office of the Dean or University Librarian. Please contact them directly.

Your research start-up funds will be created shortly after your start date. You will receive an email with the subject “Notice of award”. This email will include the relevant information for your fund and the name of the Financial Administrator assigned to your department. (https://carleton.ca/financialservices/research-financial-services/).

Within your first term, you will also be invited to meet with your Associate Dean (Research) and Research Facilitator to discuss your research plans and available support.

As well, the New Faculty Research Orientation is coordinated by the Vice-President (Research and International) and more information is available on the CORIS website.

Assistance with topics such as Academic Integrity and Supporting Students in Distress is managed by the Office of the Vice-President, Students and Enrolment.

Teaching will be assigned by your Chair/Director. Support for teaching, including Brightspace (Carleton’s LMS) and the New Faculty Orientation, is coordinated by Teaching and Learning Services.