Tuesday, October 24, 201710 Tips to Stay Safe on Social MediaOctober is Cyber Security Awareness Month and this week we’re talking about website safety, starting with social media. With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The... MoreFriday, October 20, 2017Network & VoIP Telephone Services – 4th Floor – MacOdrum Library – Now Resolved!As of 12:00 PM, Fri Oct 20th: the network & VoIP telephone issues in the 4th floor of the Library have now been resolved. Full service was restored by 11:00 AM. As of 10:30 PM, Thurs Oct 19th, network and VoIP Telephone services are currently unavailable. ITS Network Support are aware and are... MoreThursday, October 19, 2017Protect your Account CredentialsIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we’re talking about protecting your Carleton credentials. If you have used your Carleton credentials on sites outside of Carleton, your account information is at... MoreWednesday, October 18, 2017Network & VoIP Telephones – Glengarry House – 11th Floor – Now Resolved!As of 10:30AM, Oct 19th: Network issues on the 11th floor of Glengarry House were restored and network services returned to normal. As of 9:30AM, Oct 18th: Network & related services including VoIP Telephone services are currently unavailable on the 11th floor of Glengarry House. ITS Network Support are... MoreTuesday, October 17, 20175 Tips to Keep your Passwords Safe and SecureIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. This week we’re talking about passwords. You are responsible for the safety of your own accounts. Here are some tips to help you keep your password... MoreMonday, October 16, 2017Beware of Phishing emails circulating – appears to be from “Canada Revenue Agency”Please beware of phishing emails circulating on campus with subject of: "Subject: #INTERAC e-Transfer from Canada Revenue Agency System#" and appears to be from the Canada Revenue Agency (CRA). This is a phishing attempt / email and it should be deleted immediately. Do not reply to the message, do not open the attachment and do not... MoreThursday, October 12, 2017Campus Card Kiosk’s & CU on the GO – Resolved!As of 10:40 AM, Fri Oct 13th: Full services have been restored for the Campus Card kiosks and CU on the GO. As of 9:30 AM, Fri Oct 13th: Problems are being experienced with the Campus Card Kiosks and CU on the GO Print services. ITS Support is aware and are investigating. As... MoreThursday, October 12, 2017User’s Responsibilities for Protecting University DataIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face and the simple steps we can take to minimize those risks. Today we’re talking about protecting university data. Portable storage devices – USBs, memory cards, removable or external hard drives and CDs/DVDs, Smartphones, tablets, iPods... MoreWednesday, October 11, 2017Spotlight on IT: Cyber SecurityWelcome to our eNewsletter, Spotlight on IT, where we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. October is Cyber Security Awareness Month This month we are participating in Cyber Security Awareness Month. We hope our campaign... MoreTuesday, October 10, 2017Protect Your Mobile DevicesOctober is Cyber Security Awareness Month. We all have a key role to play in keeping our home computers and personal devices secure online. We also play a big part in keeping our businesses safe from cyber threats. To learn more about Cyber Security Awareness Month, check out the Get Cyber Safe and the Stay Safe... MoreThursday, October 5, 2017How to Spot a Phishing AttemptIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we’re talking about phishing emails. If you receive an email from an address you don’t recognize, your first thought should be: is this email legitimate?... MoreTuesday, October 3, 2017Protect your EmailEmail has become such an essential part of life that many people now choose to send a message rather than make a phone call. It's a means to stay in touch with friends, communicate with colleagues, receive order confirmations when you shop online, read e-newsletters and find out about promotions from companies you trust.... MoreMonday, October 2, 2017Beware of Phishing Email circulating on-campus – Subject: “Case ID-FL39VCB0”Please beware of phishing emails circulating on campus with subject of: "Case ID-FL39VCB0" and also appears to be from Information Technology service, Carleton University. This is a phishing attempt / email and it should be deleted immediately. Do not reply to the message, do not open the attachment and do not provide your email and/or account... MoreFriday, September 29, 2017Beware of Phishing Emails with subject of “IT service: Email Address changed successfully”Please beware of phishing emails circulating on campus with subject of: "IT service: Email address changed successfully" and appears to be from Information Technology service, Carleton University. This is a phishing attempt / email and it should be deleted immediately. Do not reply to the message, do not open the attachment and do not provide... MoreFriday, September 29, 2017Beware of Phishing Emails – Appears to be from Carleton UniversityPlease beware of phishing emails circulating on campus with subject of: "You have heard of Bitcoin by now..." and appears to be from Carleton University. This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not open the attachment and do not provide your email and/or account information.... MoreTuesday, September 26, 2017October is Cyber Security Awareness MonthNext month we will be participating in Cyber Security Awareness Month. This is a time to help protect ourselves against a wide range of online threats. Our month long campaign is designed to help you better understand the cyber threats you face online and the simple steps you can take to minimize those risks.... MoreFriday, September 22, 2017Beware of Job Scam emails circulating on campus!We have received reports of emails circulating on campus with regards to "personal assistant" jobs. Please beware this is a known scam; delete email message, do not respond and do not give out any personal information. If you have questions or concerns, contact the ITS Service... MoreWednesday, September 20, 2017Email Access Issues in iOS 11If you are using the native mail app on your iPhone or iPad, and upgrade to iOS 11, you may encounter issues. How does this affect me? Due to an incompatibility in the new release of iOS, users of the built-in Apple Mail app in iOS 11 may be unable to sync their Office... MoreFriday, September 1, 2017Creating a Strong PasswordWe want to remind you to change your MyCarletonOne password at least once per term. It’s also good practice to change your personal passwords regularly. Remember, you are responsible for the safety of your own accounts. Never share your password with others and never respond to email requests for your password, even if the... MoreMonday, August 28, 2017Beware of Phishing Attempts circulating on campus!Please beware of phishing emails circulating on campus with subject of: "BMO Alert: Email Address Deleted" and appears to be from Bank of Montreal (BMO). This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not open the attachment and do not provide your email and/or account information.... MoreFriday, August 25, 2017Urgent Software Upgrade Required for Samsung SmartphonesImportant information pertaining to Samsung Software upgrade. Approximately 15,000 business customers using a device with Android 6.0 or a previous version received a SMS from Rogers requesting a mandatory software update to Android 7.0. This update is urgent as these customers will not be able to call 9-1-1 otherwise. Impacted devices are:... MoreFriday, August 18, 2017Beware of Phishing Emails that appears to be from ApplePlease beware of phishing emails circulating on campus with subject of: "Your Apple ID information has been updated" and appears to be from Apple. This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not click on the link within the body of the message and do not... MoreTuesday, August 1, 2017Protect your personal informationProtect not only your personal information, but your online identity as well. What you post online can come back to haunt you. Here are some tips to help you protect your personal information: Limit the amount of personal information you post when using social media tools such as Facebook, twitter and YouTube. Do not... MoreThursday, July 27, 2017Spotlight on IT: Machine LearningWelcome to our eNewsletter, Spotlight on IT, where we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. Today’s spotlight is on Machine Learning. Computers that teach themselves? Sounds like something straight out of a sci-fi movie. But... MoreMonday, July 3, 2017Your Back-up PlanPerforming basic computer safety maintenance is your first step to preventing nasty viruses from infecting your computer. Here are 3 things you can do to protect your computer: Install anti-virus and anti-spyware software. At Carleton, all computer labs and staff/faculty workstations have Trend Micro antivirus installed. Trend Micro is available... MoreMonday, June 19, 2017ITS Presentation at CANHEIT 2017This year, the Canadian Higher Education Information Technology (CANHEIT) conference took place in Kingston, Ontario. The conference focuses on IT issues of interest to Canadian universities and colleges. IT staff from across Canada gather each year to share ideas, best practices and to learn from one another. Carleton's Ben Schmidt presented... MoreFriday, June 9, 2017Phone Scam AlertWe have received reports of calls to campus phones that appear to be from Microsoft. The caller claims there is a an issue with the recipient's computer. Please beware this is a scam. Do not give out any personal information. Contact the ITS Service desk if you have questions or concerns.... MoreFriday, June 9, 2017Beware Phone Scam – Appears to be from MicrosoftWe have received reports of phone calls where the caller claims to be from Microsoft. The caller suggests there is an issue with the user's computer. Please beware this is a known scam and do not give out any personal information. If you have questions or concerns, contact the ITS Service... MoreThursday, June 1, 2017Secure and Protect your Mobile DevicesThe increased use of mobile technologies allows users to access and use sensitive University data from any location. To protect this data, the University must ensure that appropriate safeguards are in place and maintained. If you use a portable computer, employ the following safeguards in the event that the device is lost: Install and... MoreMonday, May 15, 2017Protect Your PC – How to Manually Check and Install Windows UpdatesITS regularly pushes Microsoft updates to all PC's on the CUNET domain. However, end users can sometimes fast track a scheduled update manually. To ensure that your Windows 10 PC is up to date with the latest Microsoft Windows updates follow the steps below: Windows 10 Open Start - > Microsoft System Center ->... MoreFriday, May 12, 2017Phishing Email – Appears to be from Parking ServicesPlease beware of phishing emails circulating on campus with Subject of: "Parking infraction for you: RO04194CA" or a "Parking Penalty Notice" which also appears to be from Parking Services. This is a phishing attempt / email and it should be deleted immediately. Do not reply to the message, do not click on the link within... MoreMonday, May 8, 2017Phishing Email circulating on Campus – Appears to be from CarletonPlease beware of phishing emails circulating on campus with regards to "web-mail upgrades" and appears to be from Carleton. This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or... MoreTuesday, May 2, 2017Phishing Email circulating on Campus – Appears to be from CU LibraryPlease beware of phishing emails circulating on campus with the subject of "Library Notifications" which appears to be from the Library at Carleton. This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not click on the link within the body of the message and do... MoreMonday, May 1, 2017Protect your Social Media AccountsWith so many of us using social media, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The longer it is, the more secure it will be. Use a different password for each of your social media... MoreThursday, April 27, 2017Spotlight on IT: The Internet of ThingsWelcome to our eNewsletter, Spotlight on IT, where we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. What is the Internet of Things? The Internet of Things refers to the interconnection of everyday objects through embedded computer devices... More« Previous Page 1 … Page 6 Page 7 Page 8 Page 9 Page 10 … Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364