Stop Payment

If a university cheque is lost or has not been received, please contact Accounts Payable at accounts.payable@carleton.ca to request a stop payment and re issuance of a new cheque. In your email please include:

• The name of the payee
• Cheque amount
• Currency
• Type of payment (e.g. Cheque or Draft)
• Requisition number (e.g. CR12345, TX12345)
• Approximate date the original requisition was sent to Accounts Payable
• Any changes to the mailing address (if required)

Please allow at least two weeks from the cheque date (date shown in FAST) prior to requesting a stop payment.

A cheque can be stopped, cancelled and reissued in 5-10 business days.

A cheque may become stale dated (and not accepted by any bank) if it has not been cashed in six months following the date of issue. Cheques that are stale dated should be returned to the Accounts Payable Supervisor for reissue.

If a cheque has been damaged and cannot be cashed, please forward to the Accounts Payable Supervisor for reissue.

A draft can be cancelled, but requires the payee to complete forms for the banks as a security measure in case the original draft is found. The bank is unable to stop an original draft as it is deemed “cash”. The process can take 10 business days or more to complete.

Please contact the Accounts Payable Supervisor for more details.

Please note that once a cheque has been stopped, it cannot be cashed. If a cancelled/ stopped cheque is subsequently received, please return it to Accounts Payable and write “VOID” on the actual cheque.