What should I do when a cheque goes missing?
If a University cheque is lost or has not been received, please contact Accounts Payable at firstname.lastname@example.org to request a stop payment and re issuance of a new cheque. In your email please include:
- The name of the payee
- Cheque amount
- Type of payment (e.g. Cheque or Draft)
- Requisition number (e.g. CR12345, TX12345)
- Approximate date the original requisition was sent to Accounts Payable.
- Any changes to the mailing address (if required)
Please allow at least two weeks from the cheque date (date shown in FAST) prior to requesting a stop payment.
A cheque can be stopped, cancelled and reissued in 5-10 business days.