How do I make a payment or refund outside of Canada?

 USD cheques can be produced for payments to the United States or holders of US bank accounts.  Request a USD cheque by completing the Cheque Requisition form and check the Payment in US funds box above the signature line or by having your delegate select the currency option when completing a claim in the Travel and Expense system.

For other international payments, Accounts Payable has partnered with Western Union Business Solutions to provide a low-cost, efficient and reliable payment program.

Payments can be processed as wires, drafts, or by leveraging the ACH or Automated Clearing House network.  Based on the information provided in the payment request and the currency or payment method restrictions in the country where the payment will be received, Accounts Payable will select the lowest cost and fastest form of payment from the available options. Specific requests – e.g. to pay by draft – can be accommodated when available.

Payments/reimbursements to vendors and individuals outside of Canada and the United States are requested through a Cheque Requisition, Purchase Order or by completing an online requisition in the Travel and Expense system.  Additionally, the Electronic-Payment-Request-Form must be completed to capture the banking information required to successfully complete the payment. Attach the form to the Cheque Requisition or Purchase Order or include it with the backup documentation provided to support a travel expense claim.

Banking fees for these payments range between $0.15 (e.g. for an ACH transfer to the United States) to $15 (e.g. for a wire transfer to Africa or Australia).  Most payments made in the receiving country’s currency can be processed for less than $5.

The full value of the payment is sent to the payee’s banking institution without additional fees typically charged by intermediary banks in the standard wire payment process.  Please note however, that the payee’s bank may charge additional fees to complete the incoming payment.  This will be dependent on the account type and processing rules for the payee’s bank.