How do I make a payment or issue a refund in United States dollars (USD) to the United States?
Accounts Payable has partnered with Flywire to send electronic USD payments via Automated Clearing House (ACH) to the United States. Departments will not be charged for these electronic USD payments to the United States.
Use eShop to pay an invoice to a US vendor in USD currency.
- Complete a cheque requisition form in eShop.
- You must select ‘USD’ from the ‘Currency’ drop down menu in the ‘Vendor Information’ section.
- You must select ‘ACH/EFT’ from the ‘Requested Payment Method’ drop down menu in the ‘Optional Payment Information’ section.
- Having the vendor’s banking information attached to the requisition will speed up the requisition’s processing time.
- If banking information is not included on the invoice, you can collect it from the vendor and attach it to the requisition.
- If the Vendor prefers not send their banking information via email,
- Ask Accounts Payable to email the vendor a secure link in the ‘Additional information for Accounts Payable can be entered in the box below’ field.
- Accounts Payable will email the vendor a secure link to provide Flywire with their banking information.
Use SAP Concur to request reimbursement for funds already spent.
- In SAP Concur, only delegates can request reimbursement for claimants in USD currency.
- When completing an expense report, delegates must select ‘USD ACH’ from the ‘Pay By’ field’s drop-down menu.
- For the first USD payment to a given claimant, the claimant will receive an email to securely submit their banking information to Flywire.
How do I make a payment or issue a refund outside of Canada and the United States?
Accounts Payable has partnered with Convera to send electronic payments in any currency outside of Canada and the United States.
While banking fees vary, they are usually around $15 and are charged to the index (i.e. funding source) identified on the cheque requisition form in eShop or the expense report in SAP Concur. The full value of the payment identified on the requisition is sent to the payee’s bank. Please note that the payee’s bank may charge the payee additional fees to complete the incoming payment.
Use eShop to pay an invoice to a vendor outside of Canada or the United States in any currency.
- Complete a cheque requisition form in eShop.
- Select the foreign currency from the ‘Currency’ drop down menu in the ‘Vendor Information’ section.
- You must select ‘Wire’ from the ‘Requested Payment Method’ drop down menu in the form’s ‘Optional Payment Information’ section.
If banking information is not included on the invoice, you must ask the vendor to fill out the Electronic Payment Request form (listed alphabetically on Financial Service’s ‘Forms’ webpage). Attach the completed form to the cheque requisition form.
Use SAP Concur to request reimbursement for funds already spent by an individual outside of Canada or the United States in any currency.
- In SAP Concur, only delegates can request reimbursement for claimants in foreign currencies.
- When completing an expense report, delegates must select ‘Wire Transfer’ from the ‘Pay By’ field’s drop-down menu.
Delegates must ask the claimant to fill in the Electronic Payment Request form (listed alphabetically on Financial Service’s ‘Forms’ webpage). Delegates attach the completed form to the expense report.