Welcome to the Cash and Banking sections of Carleton’s Business Operations.

Important Note!

As Carleton University continues to follow our safe meetings and social distancing guidelines, Receipt Accounting (Cash Office) has transitioned to providing services remotely during our regular business hours (8:30 a.m. to 4:30 p.m., Monday to Friday).

Please note that the Dropbox for after-hours deposits will be closed as of 4 pm on Monday, March 30th due to building access restrictions.

In order to assist your clients who wish to make payments to the university during this period,  there are two options available:

  • We continue to accept/process cheque payments.  Please ensure the cheque is made payable to Carleton University and sent to us directly at:

c/o Receipt Accounting
301 Robertson Hall
1125 Colonel By Drive
Ottawa, Ontario, K1S 5B6

In order to identify your payment properly, request the sender to enclose a copy of the invoice or any other supporting documents with their payment.

Please note:  We are unable to process incoming email transfers nor direct debit.

The best way to connect with the Cash Office is by email at receipt.accounting@carleton.ca.  You should receive a reply to your inquiry within 2 business days.

For the most up to date campus information, please visit Carleton’s COVID-19 information website.

Cash and Banking

The Cash Office processes all of the incoming financial transactions for the University, including student payments, grant funding, and ancillary sales.

The Banking area manages the operational bank accounts for the University. Combined, the units are responsible for ensuring departments understand the University’s policies governing cash handling and support them in managing their cash and cash equivalents.

Additionally, the Cash Office and Banking provide assistance for establishing credit card merchants for both point-of-sale and e-commerce transactions.