Archives: News

Friday, August 27, 2010

ITS Student Engagement Initiatives

To ensure a seamless transition for Students moving into residence, ITS is preparing to provide IT support to students during the Move-In Week.... More

Friday, August 27, 2010

Computer Labs all set for New Academic Year

ITS has been working to improve the overall student computing experience in the 25 Student Public Labs and the 610 PC’s that ITS... More

Friday, August 6, 2010

Fostering Innovation at ITS

At ITS, fostering innovation enables us to create possibility, generate enthusiasm and deliver sustainable and effective IT services. Innovation is a very popular topic these days in a wide variety of subjects. To some, innovation is that home run, that radical change to the way we operate, or that phenomenal new product or service.... More

Wednesday, August 4, 2010

Current Active Projects within ITS

These project are designed to improve our services. Some projects also lay a foundation for growth and future... More

Wednesday, August 4, 2010

The Campus Card is growing!

Campus Card integrated with Tourism and Conferencing Services to transform the once manual task of populating the Conference Planner system with attendee data into an efficient and effective electronic... More

Tuesday, August 3, 2010

Web Services Expands its CMS Support

There are over 285 people working on Carleton CMS websites across campus. Web Services supports these individuals with training, Service Desk support, a complete online training repository, and now a twitter... More

Tuesday, August 3, 2010

Establishing Consistent Customer Experiences

The deployment of the CSM last December enabled ITS to move to the next level in establishing a consistent experience for customers using... More

Tuesday, August 3, 2010

Improved Email Archiving

Over the last year, ITS has improved the Exchange email service by giving users more email storage and supporting a wider variety of email clients, such as... More

Tuesday, August 3, 2010

Phishing Attempt – Subject: Notice

If you receive an email message “From: Carleton University Webmail Administrator [mailto:webadmin@carleton.ca]” indicating that “You have almost exceeded your webmail storage quota. To avoid account deletion, please click on the link below…”.       This is a phishing email and should be deleted immediately.  If you have already... More

Tuesday, August 3, 2010

The Evolution of APE

The evolution of the Academic Performance Evaluation (APE) has streamlined resourcing from 1 dedicated person over the 3 months to .5 for the 2010 cycle, with further reductions anticipated in 2011.... More

Wednesday, July 28, 2010

Carleton following U of Alberta Google negotiation

For the past year, the University of Alberta has been working to outsource institutional email to Google email. This requires negotiating a contract with Google that addresses the obligations of Canadian and Alberta Privacy... More

Wednesday, July 7, 2010

Collaboration is paramount to our success

A new fiscal year is now upon us.  Looking back, this past year was one of contrasts and contradictions.  We faced economic uncertainty and we recognized the importance of optimizing our resources, collaborating with one another, and bringing people together to reach our goals. As a multidisciplinary department, we often find ourselves at the... More

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