Wednesday, April 10, 2019Beware of phishing/scam emails circulating on campus – Subject: New Messages NotificationBeware of phishing emails circulating on campus with subject of: "New Messages Notification" and appears to be a voicemail email message. This is a phishing email and should be deleted immediately. Do not clink on the link or open the attachment within the body of the message, do not respond to the message, and... MoreTuesday, April 9, 2019April IT Security Tip: Safe Online BankingBanks use comprehensive safeguards to protect the integrity and security of your information and financial transactions. If you choose to bank online you need to do the same. Here are some tips to help you bank safely: Pick a strong password. Online Banking passwords must be unique and complex. It is highly recommended that... MoreWednesday, March 13, 2019Phishing Emails that appears to come from the RCMP on Anti-bullying!Beware of phishing emails that appear to come from the "RCMP" on Anti-bullying, which asks for information on individuals or mentions a "Watch List". These are phishing emails and should be deleted immediately. Do not click on the link within the body of the message, do not respond to the message, and do not... MoreTuesday, March 12, 2019Beware of ‘Part-Time Job Offer’ ScamsPlease beware of ongoing ‘Part-time Job Offer’ scams circulating online and through emails. These scams request that a student communicate using their Carleton email address. If they respond, they are then contacted by potential “employers” offering a job. The ‘scammer’ or ‘potential employer’ sends cheques for the student to... MoreTuesday, March 12, 2019MyCarletonOne Upgrade Extended – Password Changes and Account Creations Unavailable this WeekDue to technical issues, we are extending the MyCarletonOne maintenance window until March 15. As a result password changes and new account creations will be unavailable this week. For more information about this upgrade, please visit our MyCarletonOne Upgrade post. Questions or comments can be directed to the ITS Service Desk. Thank you for... MoreFriday, March 1, 2019In Memoriam: Sylvain PitreIt is with deep sadness that we inform the Carleton community of the death of Sylvain Pitre, Manager, Research Computing Services, who passed away on Feb. 23, 2019, after a brief illness. Sylvain joined the ITS team in 2014 to develop and lead the Research Computing Services (RCS) team providing researchers with the support,... MoreFriday, March 1, 2019Changes to MyCarletonOne on March 11 – Here’s What you Need to KnowDue to technical issues, we are extending the maintenance window into the work week of March 11: the upgrade to the MC1 system will continue until further notice as ITS works with the vendor to resolve these technical issues. . Impact to staff, faculty, students, and retirees: Your username and password will remain... MoreThursday, February 21, 2019Network Printing Changes Coming to Robertson Hall and CTTCAs of Monday February 25, staff and faculty in Robertson Hall and CTTC must connect to network printers via ITS print server and no longer by IP address. This change will mainly affect Mac and Unix users as most Windows users already connect to network printers via the print server. This change ensures only authorized users can connect... MoreSunday, February 10, 2019MyCarletonOne Upgrades PostponedWe encountered issues this weekend upgrading MyCarletonOne. As a result the anticipated changes to MyCarletonOne - a new login page and the need to select new security questions - is being postponed. New users can continue to set up their accounts through Carleton Central. Password changes can be done through myone.carleton.ca We will inform... MoreMonday, January 28, 2019Changes Coming to MyCarletonOne – Here’s How This Will Impact YouThis month we will be replacing the current system that powers MyCarletonOne with Oracle Identity Management (OIM). As a result, the MyCarletonOne login screen (at myone.carleton.ca) will have an updated look and feel. Impact to staff, faculty, students, and retirees: Your username and password will remain the same, however the next time you... MoreMonday, January 28, 2019Managing your PrivacyToday, January 28, is Data Privacy Day. It is an international effort to empower individuals and business to respect privacy, safeguard data and enable trust. Data about you can be used in a variety of ways, sometimes in ways you wouldn't expect or even approve. That's why it's important to understand the value of... MoreTuesday, January 22, 2019Tackling Phishing at CarletonPhishing is an attempt of acquiring personal or sensitive information such as credit card information, passwords, etc. by sending an email that appears to be from a legitimate company. Many people are wise to the typical phishing email; it calls to immediate action, it asks for your password, it’s riddled with spelling and grammatical... MoreThursday, January 17, 2019Upcoming IT Security Awareness WorkshopKeeping our systems and data safe from IT security threats is all of our responsibility. Join one of our Security Managers as he discusses security awareness and how to defend yourself against some major security threats. Intended Audience: Staff and Faculty When: Monday Jan 28 from 9-10 am Where: 617 Robertson Hall In this... MoreMonday, January 7, 2019Spotlight on IT: 2018 Year in ReviewThis special edition of Spotlight on IT focuses on some of the great work done in our IT department over the past year. We wanted to share what we have been up to in our efforts to support and grow IT at Carleton University. We have just released our 2018 Year in Review. This report... MoreFriday, January 4, 2019Beware of Phishing Email circulating on campus – Appears to be from Carleton University Senior Manager!Beware of phishing emails circulating on campus with subject of "Rafik Goubran's invitation is waiting for your response". This is a phishing email and should be deleted immediately. If you respond to these messages, you may be asked to purchase gift cards or bitcoins for the individual. Do not accept invitation, do not send gift... MoreThursday, January 3, 2019Job Offer / Bitcoin Scam – Targeting StudentsBeware of a "Job Offer" or "Bitcoin" scam circulating on campus. The scam gets students to upload their resumes to a job site and then they are contacted by potential "employers" offering them a job. All they need to do is deposit money into their bank account, withdraw the money, purchase bitcoin and then... MoreTuesday, December 11, 2018Banner 9 Information SessionThis winter Carleton will begin moving from Banner 8 to Banner 9. The Banner Enterprise Resource Planning (ERP) System is the primary system of record for Carleton University. It provides Carleton’s faculty and staff with access to financial, HR and student information. With this upgrade Ellucian, the software vendor for Banner, has introduced a... MoreWednesday, December 5, 2018OVPRI and ITS Collaborate to Support ResearchersThe Office of the Vice-President (Research and International) (OVPRI) and Information Technology Services (ITS) are collaborating on a number of initiatives to enhance IT support for researchers. New Software Licensing Agreements Carleton has acquired new university-wide licenses for the IBM SPSS software and NVivo Plus. Both are now available... MoreMonday, December 3, 2018Shopping Online This Holiday Season? Be Careful of These Three ThingsHow is it December already?! Chances are you have some holiday shopping to do (or start), and if you’re like me you’ll turn to online shops. It's fast, easy, convenient, and, in some cases, I can have my purchases wrapped and shipped directly to my loved ones. But before you open that browser, here... MoreMonday, November 26, 2018Beware of Phishing Email circulating on campus – Appears to be from Carleton University President!Beware of phishing emails circulating on campus that appears to be from the Carleton's President or other senior managers, that often start with 'are you free' or 'are you available'. This may be a phishing email and should be deleted immediately. If you respond to these messages, you may be asked to purchase gift... MoreMonday, November 19, 2018Phishing Emails Circulating on Campus: Subject of “Part-Time Personal Assistant Needed”Beware of phishing emails circulating on campus with subject of: "Part-Time Personal Assistant Needed". This is a phishing scam/email and it should be deleted immediately. Do not do not respond to the message, do not send a text message to the number listed in the email, and do not provide your name or email... MoreWednesday, November 14, 2018Beware Phishing Emails – Subject ‘Survey’Beware of phishing emails circulating on campus with subject of: "Survey" and content related to Risk Management (ERM). This is a phishing email and it should be deleted immediately. Do not clink on the link within the body of the message, do not respond to the message, and do not provide your email and/or... MoreWednesday, November 14, 2018Computer Purchases for Business UseAre you in need of new tablet, desktop, or notebook for business purposes? Be sure to order an ITS recommended system from one of our preferred vendors. What is a Preferred Vendor? A preferred vendor has an established contract with Carleton University for a specific product list and contracted price. These contracts have been... MoreTuesday, November 13, 2018Beware of phishing emails with subject of: “SECURE DOCUMENTS”Beware of phishing emails circulating on campus with subject of: "SECURE DOCUMENTS" and appears to be from a bank. These are phishing emails and should be deleted immediately. Do not clink on the link within the body of the message, do not respond to the message, and do not provide your email and/or account... MoreThursday, November 8, 2018Inside ITS: Talking IT SecurityThis week Mary Kathryn sits down with Paul Ungoed, one of our Information Security Managers in ITS. In this chat Paul talks about what he does, the best thing you can do to protect yourself online, some ongoing and upcoming IT security workshops, and a new co-op position available. https://www.youtube.com/watch?v=o3SusXOXA7s... MoreMonday, November 5, 2018Don’t Get PhishedBe wary of unsolicited email that asks for personal information, or tries to convince you to click on a web link to update personal information. These are often phishing emails. Phishing is a method to trick people into providing sensitive information such as banking and credit card details as well as passwords. This personal... MoreTuesday, October 30, 2018Beware of Phishing Emails circulating on Campus – Appears to be from Carleton!Beware of phishing emails circulating on campus with subject of: "Urgent Opportunity" or "Document Pending" and appears to be from Carleton University. These are phishing emails and should be deleted immediately. Do not clink on the link within the body of the message, do not respond to the message, and do not provide your... MoreTuesday, October 30, 2018Beware of scam emails – Appears to be from a Carleton Director or ManagerBeware of scam emails circulating on campus with subject of: "Gift cards" and appears to be from Carleton University Director or Manager. This is a scam/phishing email and it should be deleted immediately. Do not reply to the message, and do not send gift cards or gift card information to the sender. If you... MoreWednesday, October 24, 2018Power Outage – Network & Related Services – Multiple Buildings – Resolved!Update as of 1:30pm, Oct 24th: The power outages experienced earlier today, have now been resolved. ~~~~~~~~~~~~~~~~~ Power Outages are currently being experienced on campus which is affecting the network and related services including VoIP Telephones and CU-Wireless services. Multiple buildings are being affected: Athletics Child... MoreMonday, October 22, 2018Tips to Practice Safe BrowsingIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. This week we’re talking about cyber security beyond Carleton. Taking control of your own cyber security begins with understanding one simple fact: the Internet can be... MoreFriday, October 19, 2018Inside ITS: Faster Authentication and Connection to CU-WirelessOn a typical Carleton class day over 19,000 wireless devices roam the campus and authenticate at each wireless access point encountered. In this week's video Mary Kathryn talks about upgrades made to get you authenticated and connected faster. https://www.youtube.com/watch?v=sXVwQyhEyuQ&t=0s&index=6 Read more about the enhancements made to... MoreMonday, October 15, 2018Protect your Password with Two-Factor AuthenticationIt's Cyber Security Awareness Month and this week we're talking about protecting your password using two-factor authentication. According to a Verizon report, 81% of data breaches are due to compromised passwords. You can have the strictest password policy that stipulates complex passwords and mandatory password changes, but if people are... MoreThursday, October 11, 2018CU-Wireless: 5 Major Upgrades in 2018Over the summer ITS performed five major enhancements to CU-wireless. 1. Faster Authentication Authentication means getting your device connected securely using MyCarletonOne credentials as quickly as possible. On a typical Carleton school day over 19,000 wireless laptops & phones roam the campus at any one time. While moving around the... MoreWednesday, October 10, 2018Design Change Coming to Carleton Central on Oct. 22 – POSTPONEDPLEASE NOTE: THIS CHANGE HAS BEEN POSTPONED UNTIL FURTHER NOTICE On October 22, ITS will be updating the Carleton Central login webpage (central.carleton.ca). This is simply a design change and no action is required. This change has no impact to Carleton Central access via the Current Students website (Carleton.ca/students). The Carleton Central... MoreFriday, October 5, 2018New Acquisition of Cellular Services PolicyCarleton University manages commercial agreements with wireless providers. Effective June 1, 2019, all full-time faculty and staff requiring a mobile device for business purposes are required to use the University’s centrally managed corporate account. Carleton University permits the use of a corporate device for personal use providing it is in... 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