Monday, April 3, 2017Safe Online BankingBanks use comprehensive safeguards to protect the integrity and security of your information and financial transactions. If you choose to bank online you need to do the same. Here are some tips to bank safely: Pick a strong password. Online Banking passwords must be unique and complex. It is highly recommended that you change... MoreFriday, March 31, 2017Windows 10 Rollout to Staff and Faculty Now CompleteIn October we began the rollout of Windows 10 to all faculty and staff computers. This follows a successful rollout of Windows 10 to all student lab computers. We are happy to announce that this has been a very successful endeavour! Not on Windows 10 yet? The move to Windows 10 provides you with the most... MoreThursday, March 2, 2017Phishing Email circulating on campus w/ link which appears to be from CarletonPlease beware of phishing emails circulating on campus with the subject of "IT Service Action required" and with link which appears to be from Carleton. This is a phishing attempt/email and it should be deleted immediately. Do not reply to the message, do not click on the link within the body of the message... MoreWednesday, March 1, 2017Phishing Email – Appears to be from CarletonPlease beware of phishing emails circulating on campus with the subject of "Important Message" and appears to be from Carleton University . Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and... MoreMonday, February 27, 2017Introduction to the Intranet WorkshopFaculty and staff are invited to a one-hour Introduction to the Intranet workshop on March 6th. Date: March 6th from 10:00 - 11:00 am Location: 1111A Dunton Tower Contact: Pia Chin In this workshop you will learn: How to customize your intranet experience (for example, what you see on your dashboard) Where to find hr... MoreFriday, February 17, 2017Beware of Phishing Email circulating on campus – Appears to be from “Roseann Runte”Please beware of emails circulating on campus with the subject of "Important Notice" and appears to be from a Carleton email address or from " Roseann Runte Roseann Runte Carleton University Roseann Runte Carleton University Carleton University " . Do not reply to the message, do not download click or follow any instruction within... MoreThursday, February 16, 2017Windows 10 Upgrade Spree!In October, we began rolling out Windows 10. We're on a roll! There are currently over 1000 staff and faculty systems on Windows 10. Reading Week Upgrades We would love to do several upgrades over reading week (Feb. 21-24th) as it is a quieter time for many folks. The upgrade takes approximately 2.5 hours,... MoreWednesday, February 8, 2017Beware Phishing Email Circulating on Campus – Appears to be from Campus Security PolicePlease beware of emails circulating on campus with the subject of "CAMPUS SECURITY CONCERN" and appears to be from a valid Carleton email address or from "Campus Security Police" . Do not reply to the message, do not click on the link within the body of the message and do not provide your email... MoreTuesday, February 7, 2017Data PrivacyThe increased use of mobile technologies allows users to access and use sensitive University data from any location. There are a wide variety of smartphones and tablet computers that can process and store data. To protect this data, the University must ensure that appropriate safeguards are in place and maintained. Here are eight controls... MoreWednesday, February 1, 2017Phishing Email circulating on campus – Appears to be from the Carleton LibraryPlease beware of emails circulating on campus with the subject of "Library Notifications" and appears to be from Carleton Libraries. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it... MoreWednesday, January 25, 2017Spotlight on IT: 2016 Year in ReviewWelcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. In this special edition of Spotlight on IT, we focus not on a trend, but on the great work done... MoreTuesday, January 17, 2017Phishing email circulating on campus with Subject of: “RE: For Space”Please beware of emails circulating on campus with the subject of "RE: For Space" and appears to be from DELL. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should... MoreTuesday, January 17, 2017New Semester. New PasswordIf you receive an email message asking you to provide your userid and password, do not respond to it. This is a phishing email and should be deleted immediately. Phishing is the criminal process of attempting to gather personal information such as userids, password, and credit or banking details. If you have already responded... MoreMonday, January 16, 2017Phishing Emails circulating on campus – Appears to be from CarletonPlease beware of emails circulating on campus with the subject of "Secure your mailboxes against advanced threats this New session" and also appears to be from Carleton University. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account... MoreThursday, January 12, 2017Do you have questions about your recent Windows 10 upgrade?If you have recently been upgraded to Windows 10, be sure to check out our documentation for Carleton users. We have posted answers to some of your frequently asked questions. Do you have other questions about your new Windows 10 installation? Feedback on the rollout process? Submit it below and we'll get back to... MoreSaturday, January 7, 2017Beware Phishing email with subject : ‘Campus Security Notification’Please beware of emails circulating on campus with the subject of "Campus Security Notification" and appears to be from Carleton University. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and... MoreThursday, January 5, 2017Windows 10 Rollout ResumingThis past October we began the rollout of Windows 10. Currently there are more than 1200 faculty, and staff systems on Windows 10! After a break for the holidays, we are now preparing to get back at it! We will be resuming the Windows 10 Upgrade deployment on Monday Jan 9th, 2017. Timing will be taken... MoreMonday, December 19, 2016Cloud Computing GuidelinesThe definition and limits of cloud computing are still evolving. At its simplest, cloud computing is a type of computing where both applications and infrastructure capabilities are provided to end users as storing, processing and sharing information service through the Internet. Some cloud services offered by Apple, Google, or Microsoft, may be... MoreThursday, December 15, 2016Changes Being Made to Student Network DrivesBeginning next week, Information Technology Services will be making changes to student network drives. Some students may currently have two P: (personal) drives on Carleton’s network. This is often the case when a student becomes an employee, or an employee becomes a student. In order to simplify things, these two drives are being... MoreThursday, December 15, 2016Introducing our New Online Help CentreAlong with our new name (ITS), we are also happy to introduce our new Online Help Centre. This is where you will now go to find documentation, video tutorials, and FAQs to help you do you what you need to do - such as connecting to the CU-Wireless, changing your MyCarletonOne password, setting up your voicemail,... MoreWednesday, December 14, 2016We Have a New Name: ITSWe are pleased to announce that Computing and Communications Services (CCS) is now Information Technology Services (ITS). After nearly 30 years of being known as CCS, this change is well overdue. In the late 80’s when we first changed from Computing Services to Computing and Communication Services, the name was representative of the services... MoreTuesday, December 13, 2016Our Quality Showcase Poster: Supporting Teaching and Research ExcellenceNovember 30th was Carleton’s Quality Showcase. Although our representatives, Todd Switzer and Sylvain Pitre, were unable to present, ITS had a poster on display showcasing two services we offer to faculty and researchers: myDesktop and the Research Computing and Development Cloud. The first, MyDesktop, enables easy access to course-related... MoreFriday, December 9, 2016Beware of Phishing Emails Appears to be from Carleton UniversitySubject line is: Re: cron: smtp-gateway1: /mimedefang/scripts/quarantine-check-sender Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately. If you have already clicked on the link or... MoreWednesday, December 7, 2016Travel & Expense & Workflow Services Now Restored!Travel and expense and Workflow service has now been... MoreThursday, December 1, 2016Network Interruption UpdatesTo better communicate updates to the Carleton community, a new Internal site has been created for IT communications. Staff and Faculty: To access the site, go to https://i.carleton.ca/its/ and login using your MyCarletonOne credentials. For technical assistance, please contact the ITS Service Desk at its.service.desk@carleton.ca or... MoreTuesday, November 15, 2016We’re Changing our Name to ITSWe are pleased to announce that we are changing our name from Computing and Communications Services (CCS) to Information Technology Services (ITS), effective December 15, 2016. We are changing our name for three key reasons: ITS is recognizable. The acronym CCS is not intuitive, particularly to new students, staff, and faculty on campus. ITS... MoreMonday, November 14, 2016Windows 10 Rollout UpdateIn October, we began rolling out Windows 10 and there are now over 360 staff and faculty systems on Windows 10. We are currently coordinating with staff and faculty groups to develop a rollout schedule. Timing consideration are being taken into account and scheduling options are being provided. We will communicate the schedule once... MoreThursday, October 27, 2016Windows 10 Rollout to ITS CompleteLast week Windows 10 was rolled out to staff in ITS. This was the first group in the phased in rollout of Windows 10. The team is now regrouping and addressing the few issues that came up before rolling out to all staff and faculty. Some issues that were discovered include: Disk space issues... MoreThursday, October 27, 2016IT Security: Our Shared ResponsibilityCyber Security Awareness Month is coming to an end. Our month long campaign was designed to help you better understand the cyber threats you face online and the simple steps you can take to minimize those risks. Simple things like: Knowing how to spot suspicious emails Creating secure passwords Protecting your mobile devices Staying safe... MoreWednesday, October 26, 2016Beware of emails circulating on campus entitled: Police alert – Campus bomb scareBeware of emails circulating on campus with the subject of "Police Alert - Campus Bomb Scare" and appears to be from Carleton University. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be... MoreMonday, October 24, 201610 Tips to Stay Safe on Social MediaOctober is Cyber Security Awareness Month and this week we’re talking about website safety, starting with social media. With so many of us using social media today, sites like Facebook, Twitter, and LinkedIn make perfect targets for scams. Here are our top 10 tips to stay safe on social media: Use a strong password. The... MoreFriday, October 21, 2016Windows 10 Upgrade Begins MondayOn Monday we will begin rolling out Windows 10 to all staff in ITS. This is the first phase in the rollout to all staff and faculty on campus. Timing consideration will be taken into account and scheduling options will be provided. If you would like to be an early adopter, please contact the... MoreThursday, October 20, 2016Issues with the iOS Version of Carleton’s Mobile App – ResolvedThe issues with the mobile app have now been resolved. *** We are aware of an issue with the iOS version of the mobile app that is preventing users from logging in. This issue will appear only for those who have updated the app on their device today. We are in the process of... MoreThursday, October 20, 2016Spotlight on IT: Internet EditionWelcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This month’s edition is all about the internet. Internet The internet got its start over 50 years ago and in... MoreWednesday, October 19, 2016The History of Wireless at Carleton UniversityWireless was first introduced on Carleton campus in summer 2004. The demand for wireless services has increased significantly over the years. Month and Year Concurrent Devices Connected September 2013 7,588 September 2014 12,494 September 2015 14,385 September 2016 18,260 ITS has made significant enhancements to support the increased demand,... More« Previous Page 1 … Page 7 Page 8 Page 9 Page 10 Page 11 … Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364