Wednesday, October 19, 2016Protect Your Account CredentialsIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we’re talking about protecting your Carleton credentials. You may have read that the user account information at websites Adobe, LinkedIn andDropbox had been... MoreWednesday, October 19, 2016Windows 10 is ComingThis fall we will begin rolling out Windows 10 (the latest Microsoft operating system) to all staff and faculty computers. Microsoft Office 2016 will be included with the upgrade. This follows a successful rollout of Windows 10 to all student lab computers. Windows 10 will be rolled out in phases, starting with ITS. Timing consideration... MoreMonday, October 17, 20165 Tips to Keep your Password Safe and SecureIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. This week we're talking about passwords. You are responsible for the safety of your own accounts. Here are some tips to help you keep your password... MoreWednesday, October 12, 2016User’s Responsibilities for Protecting University DataIt’s Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face and the simple steps we can take to minimize those risks. Today we’re talking about protecting university data. Portable storage devices – USBs, memory cards, removable or external hard drives and CDs/DVDs, Smartphones, tablets, iPods... MoreMonday, October 10, 2016Protect your Mobile DevicesOctober is Cyber Security Awareness Month. We all have a key role to play in keeping our home computers and personal devices secure online. We also play a big part in keeping our businesses safe from cyber threats. This week we’re talking about protecting your computers and mobile devices. Risks to mobile phones, especially... MoreWednesday, October 5, 2016Issues with Latest Mac Upgrade (Sierra) and BannerIf you are a Banner user on a Mac (OS X Lion), please refrain from updating your OS to Sierra. This latest upgrade is causing an issue with Java and not allowing users to continue past the login screen. We are working with Ellucian to resolve the... MoreWednesday, October 5, 2016How to Spot a Phishing EmailIt's Cyber Security Awareness Month! This is a time to help better understand the cyber threats we face online and the simple steps we can take to minimize those risks. Today we're talking about phishing emails. If you receive an email from an address you don’t recognize, your first thought should be: is this email legitimate?... MoreMonday, October 3, 2016Protect Your EmailEmail has become such an essential part of life that many people now choose to send a message rather than make a phone call. It's a means to stay in touch with friends, communicate with colleagues, receive order confirmations when you shop online, read e-newsletters and find out about promotions from companies you trust.... MoreMonday, September 26, 2016Beware of Phishing Email – Appears to be from a C.U. Person!Subject line is: ACCOUNT MAINTENANCE/UPGRADE!!! Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately. If you have already clicked on the link or have already... MoreFriday, September 23, 2016Spotlight on IT: Security EditionWelcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. To kick off our Cyber Security Awareness Month campaign, this edition is all about IT security. Data Breaches In 2015... MoreFriday, September 23, 2016October is Cyber Security Awareness MonthNext month we will be participating in Cyber Security Awareness Month. This is a time to help protect ourselves against a wide range of online threats. Our month long campaign is designed to help you better understand the cyber threats you face online and the simple steps you can take to minimize those risks.... MoreFriday, September 23, 2016Research Computing Services Help Save Researchers 68 DaysTapping into the resources offered by the Research Computing Services team, Bruce Wallace and Phil Masson in Systems and Computer Engineering were able to quickly process large amounts of research data and nearly eliminate time consuming manual input. They were working with 350GB of input data and predicted that processing it was going to... MoreThursday, September 22, 2016ITS Website Stats for September [INFOGRAPHIC]As to be expected, each September we see a spike in stats. Service Desk calls are up, wireless traffic is up, and web stats are up. In fact, we saw a 93% increase in web traffic to the ITS website from August to September. Not surprising. And the stats are even up from last September: sessions... MoreMonday, September 19, 2016Beware of “Rogers Special Promotion for Carleton Employees” emails circulating on campus!Please beware of the emails circulating on campus with regards to the "Rogers special promotion for Carleton University Employees". Please disregard and do not respond this email message. For more information on Carleton University Employee Plans, please visit: http://carleton.ca/mobileservices/ Please call the ITS Service Desk at... MoreWednesday, September 14, 2016Use an iPhone? Avoid Data Overage Charges by Turning off Wi-Fi AssistIn iOS 9, Apple added a new feature called Wi-Fi assist. When you’re using a bad Wi-Fi connection, it switches over to cellular data. (Typically, your phone switches over to a cellular connection when Wi-Fi becomes unavailable. With Wi-Fi Assist, it kicks in when Wi-Fi meets what it deems as a “poor” connection.) To... MoreFriday, September 9, 2016Beware of Phishing Email circulating on Campus – Appears to be from FitbitBeware of phishing emails circulating on campus with the subject of "Account Update" and appears to be from Fitbit. Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted immediately. If you have... MoreThursday, September 8, 2016Connecting to Carleton’s Wireless NetworksThere are two wireless services available at Carleton: CU-Wireless and Eduroam and both are free for students, faculty and staff. Wireless is currently available in key locations across campus. To connect, all you need is a laptop or portable device with a Wi-Fi compatible network interface card and a MyCarletonOne account. New Wireless Users... MoreTuesday, September 6, 2016Protecting your Carleton Account CredentialsYou may have read that the user account information at websites Adobe, LinkedIn and Dropbox had been compromised (to name a few). If you have used your Carleton credentials on sites outside of Carleton, particularly on the above mentioned sites, your account information may have been compromised. (You can check using haveibeenpwned.com). ITS... MoreTuesday, August 30, 2016Spotlight on IT: New Academic YearWelcome to our eNewsletter, Spotlight on IT, where each month we spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This special edition of Spotlight on IT focuses not on a trend, but on the great work done in our... MoreMonday, August 29, 2016Password Security Tips You are responsible for the safety of your own accounts. Here are some tips to help you keep your password safe and secure: Never respond to email requests for your password, even if the email appears to come from Carleton. These are phishing attempts in order to steal your information. Never share your... MoreFriday, August 19, 2016Web Services Launches new Knowledge BaseWeb Services have launched their new Knowledge base. This is where web content administrators will now go to find CCMS documentation, video tutorials, and FAQs. The CCMS website (where the documentation was previously hosted) has been renamed ‘Web Services’ and will be used to communicate services, events, and news. This new knowledge base... MoreTuesday, August 9, 2016Beware of Phishing Emails appears to be from Carleton University!Beware of phishing emails circulating on campus with the subject of "Urgent Message From Carleton University System Administrator". Do not reply to the message, do not click on the link within the body of the message and do not provide your email and/or account information. This is a phishing attempt and it should be deleted... MoreTuesday, August 2, 20164 Tips to Help Protect your Personal InformationIt is important to protect not only your personal information, but your online identity as well. Remember: what you post online can come back to haunt you. Here are some tips to help you protect your personal information: Limit the amount of personal information you post on social media. Do not assume that email... MoreThursday, July 28, 2016Technology in the Classroom: A Student’s PerspectiveAs a student entering their fourth year at Carleton, I have witnessed and been exposed to different teaching styles and platforms that enable students to actively participate in class. In my experience, the academic technologies an instructor chooses to use (or not use) in their classroom can have a big impact on the way... MoreThursday, June 30, 2016Clutter Has Now Been Turned off on All Carleton Email AccountsITS has now turned off the Clutter feature on our student, staff, and faculty email systems. Messages that were previously going into the Clutter folder will now be delivered to your Inbox folder. If you would like to continue using the Clutter feature, you can easily re-enable it by following the steps in the video below.... MoreWednesday, June 29, 2016Spotlight on IT: Cloud ComputingWelcome to our new eNewsletter, Spotlight on IT. Each month we will spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. For this month’s spotlight, we’re talking all about the cloud. Due to an innovative and evolving IT world, nowadays... MoreTuesday, June 28, 2016Protection Against Phishing, Malware, and RansomwareOver the last couple of months higher ed institutions have seen a dramatic increase in the amount of malicious content contained in emails. At Carleton, over the past four months we have seen a 46% increase in spam and emails with malicious attachments and last month over 80% of email messages coming into our email gateway were blocked... MoreMonday, June 27, 2016Clutter is Being Turned off on Carleton Email AccountsToday ITS will be working to turn off the clutter feature on your Carleton email account. You will not experience any downtime and messages will continue to be delivered to your inbox. Once turned off, messages will no longer be delivered to your Clutter folder. Messages that were previously going into the Clutter folder will... MoreMonday, June 27, 2016ITS Infographic: May StatsThe infographic below highlights some of the activity we saw in the month of May. Click on the image for a larger view. Accessible transcript is included below the image. Accessible Transcript In May the ITS Service Desk responded to 2514 inquiries via phone, email, or walk-in. Email: its.service.desk@carleton.ca Phone: 613-520-3700 Surveys... MoreMonday, June 13, 2016Changes are Coming to your Carleton Email AccountOn June 27th, ITS will be turning off the clutter feature on your Microsoft Exchange account. Once the clutter feature has been turned off, messages will no longer be delivered to your clutter folder. Messages that were previously going into your clutter folder will appear in your Inbox. Clutter is a feature of the... MoreMonday, June 6, 2016Telephone Services – Voicemail Message Waiting Light Out of SyncCCS recently upgraded the software on the voicemail system and have uncovered an issue where the message waiting light on your phones becomes out of synch with the system. This may be evidenced in one of the two following scenarios: Your message waiting light won’t flash even though you have a new message in your voice mailbox... MoreMonday, June 6, 2016Web Services’ Social Media Talk RecapOn June 1st Web Services hosted a Social Media Talk and would like to thank Mike Reynold's from the Office of the Vice-President (Student Services) and Chris Cline from the Department of University Communications for sharing their expertise with the group. If you weren’t able to attend, here is a recap of the event. To those that... MoreThursday, June 2, 2016Secure and Protect your Mobile DevicesThe increased use of mobile technologies; e.g.; laptops, smartphones, tablet computers, and portable storage devices, enables the processing, accessing and storage of sensitive University data outside of the physical and logical security boundaries of the University’s network. To ensure the confidentiality, integrity and availability of... MoreThursday, May 26, 2016Spotlight on IT – Social Media EditionWelcome to our new eNewsletter, Spotlight on IT. Each month we will spotlight a different trend or topic in the information technology world. If you would like to receive this publication in your inbox, subscribe here. This month’s spotlight is on Social Media. Social Media Usage Canadians spend an average of 4 hours per day... MoreThursday, May 26, 2016Social Media in the ClassroomThis fall I will be going into my fourth year here at Carleton. Over the past three years the use of social media in lectures, tutorials, or as channels for students to collaborate, has evolved dramatically. Given the theme of this month’s Spotlight on IT, I wanted to share with you my experiences using social media in... More« Previous Page 1 … Page 8 Page 9 Page 10 Page 11 Page 12 … Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364