Frequently Asked Questions

If you have additional questions or concerns, please reach out to us at tlssupport@cunet.carleton.ca and a member of our team will respond to your questions.

After the conclusion of the fall 2025 and winter 2026 terms and a review of the feedback from pilot project participants.

To be determined. The purpose of the pilot is to evaluate whether Assign2 meets the needs of instructors. Feedback from participants will guide any future transition.

Scantron services will remain available during the 2025–26 academic year. All instructors will be updated on the outcomes of the pilot and next steps.

Participation is limited to ensure TLS can provide individualized support. Final selection will be made after reviewing applications.

We have not yet determined the service offering for a potential Scantron replacement. The pilot will help inform decision making. As mentioned, one advantage of using a platform like Assign2 is that any multifunction device can act as a scanner – this means that anyone or any department could scan answer sheets.

These devices combine a printer, photocopier and scanner into one device. They are located across campus and in many academic units.

Yes, instructors will be able to scan their own assessments using their departmental/school multifunction devices.

Full documentation is available here.

Assign2 includes workflows for teams to grade nearly all paper-based and, new for the fall term, beta functionality for computer programming assessments in addition to multiple-choice bubble sheet-based assessments.

Assign2 does not require any specialized hardware or software to create, print, scan or assess multiple-choice exams – it uses existing multi-function printers found on campus.

Scantron technology is nearing end of life at Carleton. The proprietary scanners and software are increasingly difficult and costly to maintain. TLS is testing Assign2 to see if it can serve as a sustainable replacement for multiple-choice paper-based exam processing at Carleton.

Assign2 is a grading workflow tool currently used at Carleton to help manage and support grading paper-based and computer programming assessments. It also has functionality for processing multiple-choice bubble sheet exams.

Scantron is the system currently used at Carleton to process paper-based multiple-choice exams. Students fill in answers on pre-printed, standardized bubble sheets, which are then scanned and graded by a specialized Scantron machine operated by TLS staff.

Classrooms on campus now have software that enables instructors to project/cast their devices, (iPads, iPhones, Chromebooks, Android phones, Android tablets, PCs and Macs) onto the projector screen so you can walk around while you teach and not stay tethered to the front of the room. Wireless screen projection also provides the ability to use both Apple and PC programs at the same time and allows students to mirror devices to show group work on the main screen. Up to four devices can be cast to the main screen at the same time.

For detailed instructions on how to mirror your device, please review the Mirroring 360 Instructions page.

DVD/Blu-ray players installed in classrooms will only play North American DVDs or Blu-rays (i.e. Region 1). If the DVD or Blu-ray is non-North American (i.e. Region 2-8) it is very likely that it will not be able to play. If you are in doubt or have any questions, please contact us for further assistance.

Launching a PowerPoint presentation from your laptop

1. Ensure the projector is powered on.
2. Connect your laptop to the teaching console input using either a HDMI or VGA cable.
3. Select “computer” on the AMX touch panel/AMX keypad. You will then need to select “laptop” as an output.
4. Open the PowerPoint presentation and select “Duplicate” from the presentation options. If you want to run a “presenter view” in PowerPoint, you would select “Extend” instead.

Launching a PowerPoint presentation from a USB memory stick

1. Ensure the projector is powered on and “computer” selected on the AMX touch panel/AMX keypad.
2. Insert the USB memory stick into the classroom computer USB port.
3. The media files will auto-load and you will be able to select your file. This will launch PowerPoint.
4. Once the PowerPoint presentation is open select “Duplicate” from the presentation options. If you want to run a “presenter view” in PowerPoint, you would select “Extend” instead.

View our PowerPoint tip sheet for specific steps on how to launch a PowerPoint presentation once you have signed in to the classroom computer and turned on the data projector.

For more detailed instruction on each of these steps, please use the classroom orientation tool as this will provide information specific to your classroom and the technology it is equipped with.

The following is a list of function keys used to toggle the video output on the most common manufacturers of laptops:

Acer: Fn + F5
Apple: Fn + F7
Compaq: Fn + F4
Dell: Fn + F8
Fujitsu: Fn + 10
HP: Fn + F4
IBM: Fn + F7
Panasonic: Fn + F3
Toshiba: Fn + F5

We can consult with other university departments on integrating technology into your classrooms, boardrooms or general purpose spaces. Please note that a consultation fee of $50/hour to any non-classroom pool room projects will be levied. Requests can be directed to Armand Doucet at armand.doucet@carleton.ca or 613-520-2600 ext. 1714.

Academic (teaching and learning purposes)

If you are interested in booking/scheduling a particular classroom to teach in, you should consult with your department for the best course of action.

Special events

If you are interested in booking/scheduling a classroom for a special event, consult with the Scheduling and Examination Services Enterprise Portal. It allows you to see all courses and ad hoc events, or to see room availabilities to make booking requests.

To book equipment for special events, contact CUES.

Starting at 7 p.m. on Fridays and continuing all weekend, teaching consoles will be locked and unavailable for use without prior arrangements. This means that rooms available through the pool system will need to be booked with 48 hours notice through CUES so that a unique pass code can be assigned.

In addition to weekend lockouts, weeknights starting at 11 p.m., and through until 7 a.m. the next day, AV equipment is also locked out and requires prior arrangements for access.

These policies are only relevant for events outside of normal class hours and do not affect centrally scheduled classes.

To contact CUES, please call 613-520-2600 ext. 1850 or email ims.conference.support@carleton.ca.

To book a one-on-one classroom orientation session, please complete the form on this page.

To play a DVD/Blu-ray first ensure that you have:

1. A key to open the teaching console/equipment cabinet
2. Turned on the data projector by using the AMX touch panel/AMX keypad

You will then need to:

1. Select “DVD” or “Blu-ray” as the input/source in the AMX touch panel/AMX keypad
2. Insert the disc into the DVD/Blu-ray player inside the teaching console/equipment cabinet
3. Use AMX buttons or remote (depending on the classroom type) to play, stop and/or pause

1. To power on the data projector, use the AMX: for mini-electronic classrooms, this will be by accessing the AMX keypad inside the equipment cabinet and pressing “on”, and for full-electronic classrooms, this will be by logging in to the AMX panel and select “on”.
2. The projector may require 30-60 seconds to warm up before powering on.
3. Select the input/source that you wish to use (e.g. computer, DVD, Blu-ray, or document camera).

The following is a video demonstration on accessing the equipment cabinet/teaching console, as well as how to use the AMX touch panel to power on the data projector or room display in most classrooms.

To log on to the classroom computer you must first have been assigned an MC1 account. Use your MC1 account username and password to sign in to the computer. If your credentials don’t seem to be working ensure that you are abiding by the case sensitivity, and make sure that NumLock button and Caps Lock button are off. If you are still experiencing trouble logging in please contact us at ext. 3815.

Some classrooms have height adjustable podiums that allow instructors to raise and lower the podium based on needs. Buttons are generally located on the bottom right of the podium, however there is some variation across different classrooms. It is important that the podium remain clear of possible obstructions. It is also very important that you do not sit or lean on the podium.

The following videos represent our electronic height-adjust podium, and manual height-adjust version commonly found in our classrooms.

To adjust the manual version, squeeze the lever mounted on the underside of the right hand corner and lift or press down on the podium top.

To adjust the audio in the room, press down on the + or – symbols on the AMX touch panel, adjust the volume slider bar, or use the volume controls inside the equipment cabinet (this varies by classroom type – please see the online classroom orientation tool for more specific classroom information). You can also mute the audio by pressing the mute button.

The following video describes the most common method of adjusting audio in a classroom.  For more specific instructions, please visit the online classroom orientation tool mentioned above.

To use the wireless microphone, open the teaching podium and pull out the cabinet drawer. Inside, the microphones should be seated in the charging base. Ensure that the battery charging indicator light is green; this means that the microphone is ready for use. Remove the microphone and battery pack from charger, and clip the mic to your shirt and the battery pack to your belt or waist. Finally, power on the mic from the battery pack. You can adjust the microphone audio level on the touch panel.

The following videos will walk you through these steps as well as provide tips on proper microphone use.

All classroom computers are equipped with USB ports (these are indicated with a fluorescent sticker on the main computer console). In order to open a USB memory stick, you will need to:

1. Unlock the equipment cabinet
2. Use the AMX panel to turn on the projector and select “Computer”
3. Log on to the classroom computer using your CUNET (MC1) account
4. Insert the USB memory stick into the USB port of the classroom computer
5. Open USB drive from the computer and select your file(s)

The following is a video demonstration of how to use a classroom computer to access content from a USB memory stick.

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This is a very important step in using a USB memory stick because failure to safely remove it could corrupt the files stored on it. In order to safely remove a USB memory stick, ensure that you have selected “eject” from the computer menu. Once the computer indicates that the media is safe to eject, you can then remove the USB.

Step 1
	Click on the arrow icon on the bottom right-hand side of the computer screen. Then right-click on the USB memory stick icon.

Step 2
	Select “Eject”

Step 3
	Wait for the “Safe to Remove Hardware” message before removing the USB memory stick.

Classrooms equipped with a document camera allow instructors to display non-digital documents (i.e., paper) on the projection screen at the front of the classroom. Document cameras are either ceiling-mounted or are located inside the teaching console. For more specific information pertaining to a particular classroom, please see the online classroom orientation tool.

To use the document camera, you will need to:

1. Unlock the equipment cabinet
2. Use the AMX panel to turn on the projector and select “Camera”
3. Place items on table surface to display
4. Pan, tilt or zoom using the camera using the controls on the AMX touch panel

The following is a video demonstration on how to use a document camera installed inside the equipment cabinet, on a pull-out shelf.

Alternatively, the following video demonstrates how to use a ceiling-mounted document camera.

Classrooms equipped with a SMART Sympodium allow instructors to annotate PowerPoint presentations while projected to the class. To use this feature, you will need to:

1. Complete these steps first:
   • Open the equipment cabinet with your console key
   • Use the AMX panel to turn on the projector or display and select “Computer”
   • Log on to the classroom computer using your CUNET (MC1) account
2. Launch the PowerPoint slideshow presentation from the classroom computer
3. Use the stylus to annotate your slides and/or erase annotations

NOTE: The SMART Sympodium software is not accessible through your personal laptop via a cable connection. Please ensure that you are prepared to teach using the classroom computer.

The following is a video demonstration on how to use the SMART Sympodium to annotate over a PowerPoint slideshow.

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To use the interactive monitor you will first need to:

1. Open the equipment cabinet with your console key
2. Use the AMX touch panel to power on the data projector or display and select “Computer”
3. Log on to the classroom computer using your CUNET (MC1) account

Once these steps are done, you will be able to open files using the touch screen, and you will have access to tools to mark up documents and PowerPoint presentations. Mark ups (annotations) within documents/presentations annotations can be made using either your finger or any generic stylus.

The following is a video demonstration on how to use the Interactive Monitor to annotate over a PowerPoint slideshow.

Your MC1 (MyCarletonOne) username and password are also for Zoom. If you logged into the Computer, you have your Zoom password.

We have two monitors in HyFlex rooms: Private and Projected Image. Try dragging the window over to the Projected Image monitor. If you start our slide show, but it’s showing up on the Private Image, go to the Slide Show tab and either: Switch the Monitor OR select Use Presenter View and start the slide show. Now select Display Settings and click Swap Presenter View and Slide Show.

The speaker and/or microphone may be on the wrong input! Try the Test Speaker & Microphone option and follow the instructions. Be sure to check that the volume is up on the AMX touch panel.

The instructor before you may have just turned them off after their class. After projectors turn off, they need to cool down before they can be turned on again. Try waiting a couple of minutes before trying again. Alternatively, try talking to the instructor who uses the room before you. Ask them if they can leave the projectors on for you.

If you see a Black Screen: The computer or monitor might be off. Try turning on the monitor if it is off. This is usually controlled by a button on the bottom-right of the monitor. If turning on the monitor doesn’t work, try turning on the computer (located in the cabinet/rack), and ensure that a blue light is visible.

If you see a Blue Screen it means a different video source has been selected. Use the AMX touch panel and select the Computer source.

Yes, we absolutely recommend and encourage all folks interested in getting more familiar with a HyFlex room to book a room orientation.

No, in a HyFlex model students choose how they will attend each class, either in person on campus or online via Zoom. This means that for each lesson, students choose whether to attend in person or online. As a result, in person attendance may vary significantly from day to day.

Class sizes will be limited to the number of seats permitted in the physical classroom (i.e., if the class has 60 seats available in the physical classroom, only 60 students will be permitted to register for the course).

Instructors need to handle more audio-visual equipment in the classroom to ensure that each student (in class and at a distance) is able to see and hear what will be happening in the classroom (content presented, discussions, questions, etc.). For students, adaptations to the learning environment will consist of being mindful of students in both modalities and helping instructors facilitate communication and discussion across modalities (e.g., respecting the right to speak, avoiding unnecessary noise, muting the microphones, etc.).

No, this teaching modality is designed to provide students with flexibility and choice in their education. Using video conferencing software such as Zoom, allows for two way interaction between the instructor and the students online.

Yes, if you select “Auto-Tracking” in the Capture Control settings on the AMX touch panel, you are able to walk around the room and the camera will follow you.

If you are in a HyFlex room then you will be in control and you will have a confidence monitor (TV) in front of you that will display everything people online can see. This monitor also displays what is being recorded.

Yes, the voice of online participants will be projected over the speakers in the classroom for their peers.

This is dependent on the instructor and what they would like. Unless requested, only the instructor and the lecture materials will be recorded.

Yes! Using Zoom settings, you will be able to allow the remote student to share their screen. This can then be projected in the classroom. For Zoom support, email zoom@carleton.ca.