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Canada Life VIP Dedicated Line

Published on April 3, 2023

New Canada Life VIP Phone Line Dedicated for Carleton

To help ensure Carleton employees receive prompt and accurate service from Canada Life, a new phone line just for Carleton employees is now available.

As of March 30, Carleton employees can call 1-888-381-4401 for questions or concerns about Health and Dental coverage. This line is available on weekdays from 8 a.m. to 8 p.m. EST.

You may also access your Canada Life account online at  Sign In | My Canada Life at Work Login

If you have technical inquiries about the My Canada Life at Work website (formerly known as GroupNet), you can continue to call 1-888-222-0775 on weekdays from 8 a.m. to 8 p.m. EST.