General Contact Information

Due to the COVID-19 pandemic, Human Resources continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m. Monday to Friday). In-person service is currently not being provided at our campus location.

The best way to connect with us is by email via You should receive a reply to your inquiry within 2 business days.

For the most up to date campus information, please visit Carleton’s COVID-19 information website.

Mailing Address
507 Robertson Hall
1125 Colonel By Drive
Ottawa, ON
Canada, K1S 5B6
**Please note our staff are currently working remotely

Office Hours (online only)
8:30 a.m. – 4:30 p.m.
(Monday – Friday)


(613) 520-3634

(613) 520-4464

Leadership Team

HR Operations


Banking, Tax Forms, Holiday Pay, Pay/Balance Discrepancies, Overtime

For all payroll inquiries, please contact

Total Rewards

Total Rewards encompasses our Benefits, Compensation, and Pension teams

Benefits and Leave/Accommodation

Health and Dental Plans, Life Insurance, Education Benefits, LTD and Post-Retirement Benefits

Sick leave, The Workplace Safety and Insurance Board (WSIB), Reduced Time Appointments and Reduced Workload


Compensation research and planning, interpreting and applying compensation policies, overseeing job description, job analysis and position management, salary administration and annual increases

Pension & Leaves

Pension Plan, Pension Estimates, Retirements, RRSPs, Leaves of Absence (maternity & parental, legislated and non-legislated leaves of absence without pay)

HR Infrastructure & Renewal

HR Projects, Information Systems, Policies, Process Redesign

Staff and Labour Relations (Professional Services)

Talent Acquisition

Professional Development Process, HR Learning Initiatives, Recruitment and Selection, Onboarding

Labour Relations (Professional Services)

Administrative Collective Agreements and Union matters for Professional Services Staff

For Academic Collective Agreements and Union Matters, please reach out to Amy Wyse, Director, Labour Relations (Academic). More information on Academic Relations can be found here.

HR Administration