General Contact Information
Due to the COVID-19 pandemic, Human Resources continues to operate remotely during our regular business hours (8:30 a.m. to 4:30 p.m. Monday to Friday). In-person service is currently not being provided at our campus location.
The best way to connect with us is by email via humanresources@carleton.ca. You should receive a reply to your inquiry within 2 business days.
For the most up to date campus information, please visit Carleton’s COVID-19 information website.
Mailing Address
507 Robertson Hall
1125 Colonel By Drive
Ottawa, ON
Canada, K1S 5B6
Office Hours (online only)
8:30 a.m. – 4:30 p.m.
(Monday – Friday)
Leadership Team
HR Operations
Payroll
Banking, Tax Forms, Holiday Pay, Pay/Balance Discrepancies, Overtime
For all payroll inquiries, please contact payroll@carleton.ca
Total Rewards
Total Rewards encompasses our Benefits, Compensation, and Pension teams
Benefits and Leave/Accommodation
Health and Dental Plans, Life Insurance, Education Benefits, LTD and Post-Retirement Benefits
Sick leave, The Workplace Safety and Insurance Board (WSIB), Reduced Time Appointments and Reduced Workload
Compensation research and planning, interpreting and applying compensation policies, overseeing job description, job analysis and position management, salary administration and annual increases
Pension Plan, Pension Estimates, Retirements, RRSPs, Leaves of Absence (maternity & parental, legislated and non-legislated leaves of absence without pay)
HR Infrastructure & Renewal
HR Projects, Information Systems, Policies, Process Redesign
Staff and Labour Relations (Professional Services)
Talent Acquisition
Professional Development Process, HR Learning Initiatives, Recruitment and Selection, Onboarding
Labour Relations (Professional Services)
Administrative Collective Agreements and Union matters for Professional Services Staff
For Academic Collective Agreements and Union Matters, please reach out to Amy Wyse, Director, Labour Relations (Academic). More information on Academic Relations can be found here.