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Thursday, May 14, 2020

Phishing Email circulating on campus – Appears to be coming from the President’s Office

Please beware of phishing emails circulating on campus that appear to be from the President's Office or President's Office Staff, with the subject of:  "Sexual assault between a student and our staff" See sample of phishing email below:                   This email may have included an attached... More

Friday, May 8, 2020

Phishing Emails circulating on campus that appear to be from Carleton President

Please beware of phishing emails circulating on campus that appear to be from our President and Vice-Chancellor with the subject of:  "IMPORTANT UPDATE ON COVID-19 OUTBREAK AMONG OUR STAFFS" See sample of phishing email below:                           This email may have included... More

Thursday, April 30, 2020

Phishing Email – RE: “Canada Payroll” – Appears to be from the “Payroll Admin Department”

Please beware of phishing emails circulating on campus that appear to be from the “Payroll Admin Department” and have a subject of “Canada Payroll”.  This is a phishing email and should be deleted immediately. Please see sample below:                 If you have already responded to this email,... More

Friday, April 24, 2020

Staying Cyber Secure when working remotely

The ITS Information Security team wants to provide suggestions about how you can stay cyber secure when working from home or working remotely. Be extra vigilant for phishing attempts, and malicious websites. Ensure your computer, and mobile devices stay current with patches and software updates.  Please visit the ITS Help Centre for information... More

Tuesday, April 21, 2020

Phishing Email Appears to be from the “Payroll Admin Department”

Please beware of phishing emails circulating on campus that appear to be from the “Payroll Admin Department” and have a subject of “General Payroll”.  This is a phishing email and should be deleted immediately. Please see sample below:               If you have already responded to this email, please... More

Thursday, April 9, 2020

Beware of phishing attempts

During these extraordinary times when the reliance on working and studying remotely has increased greatly, so too has the number of phishing messages. ITS wants to remind all members of the Carleton community to be extra vigilant with any email messages you receive, or any websites that you visit. Phishing attempts can be made... More

Thursday, April 2, 2020

Phishing Email circulating on campus and Appears to be from Carleton Campus Safety

Please beware of phishing email circulating on campus with subject “COVID-19 – Safety Measures” and appears to be from the "Carleton Safety Services".   If you require assistance, please contact the ITS Service Desk at 613-520-3700.   How can you tell if emails or online posts are phishing or scams? The sender asks to... More

Monday, March 30, 2020

Beware of Phishing Emails that appear to be meeting or video conferencing requests

There have been a large number of phishing attempts over the last few weeks, trying to impersonate video conferencing or virtual meeting websites or services. One of the more common services that is being targeted is the Zoom conferencing services. If you receive an email that appears to be from Zoom (or another service)... More

Thursday, March 19, 2020

Phishing Email/Scam – Coronavirus – Appears to be from the World Health Organization

Please beware of phishing email scams, which appear to be from the "The World Health Organization (WHO)", or other health officials and are about the Coronavirus.  The messages may suggest clicking on a link or reply to email to make donations.  These emails should be deleted immediately. See  sample below:        ... More

Friday, March 13, 2020

Increase in COVID-19-themed spam, malware, phishing & fake websites – Please use caution when visiting websites

Beware of an increase in corona-themed spam, malware, phishing and fake websites circulating on the Internet.  Please use caution when visiting websites and while looking for information on the COVID-19 virus. Examples: Offers for vaccines, cures and tests, including any mobile apps that claim to offer in home testing Offers related to insurance,... More

Monday, February 24, 2020

Beware of Phishing Emails that appear to be from a Carleton University Dean, Chair or Director!

Please beware of phishing emails circulating on campus that appear to be from either the President, Dean, Chair, Director or other senior management at Carleton University.  Often these messages will be sent from a free email service such as gmail or outlook, rather than a University provided email account.  The email address may include... More

Thursday, February 20, 2020

New Phishing Campaign – Appears to be from the MacOdrum Library

WARNING: Active Phishing Campaign Target: Student/Faculty/Staff Risk: Loss of credentials From: Appears to be from the library If you receive this phishing email below, please delete it immediately.  If you have already responded to this email, please change your MyCarleton One (MC1) password immediately.  If you require assistance, please... More

Thursday, February 6, 2020

Phishing Email/Scam – Coronavirus – appears to be from Health Officials

Please beware of phishing email scams, which appear to be from the Center for Disease Control and Prevention (CDC), or other health officials and are about the Coronavirus.  The messages may suggest clicking on a link or to download a document or report, or to respond for more information.  These emails should be deleted... More

Monday, January 27, 2020

Phishing/Scam – appears to be from Carleton University – “JOB OPPORTUNITY”

Please beware of ongoing ‘JOB OPPORTUNITY’ scams circulating online and through email. The latest appears to be from Carleton University. Sample of this phishing/scam email:       These scams request that a student communicate using their Carleton email address.  If student responds, they are then contacted by potential... More

Friday, January 17, 2020

Phishing Email/Scam – “INTERAC e-Transfer is waiting for the student” – appears to be from CRA

Please beware of this new phishing/scam which appears to be from the Canada Revenue Agency (CRA) and that an INTERAC e-Transfer is waiting for the student. This campaign is currently targeting students, in an attempt to steal your personal information such as your Social Insurance Number (SIN), Address, email, credit card information, and other... More

Monday, January 13, 2020

Phishing Email – Appears to be from our Carleton President

Be on the lookout, in your inbox, for a phishing email from an external address posing as our President and Vice-Chancellor. This is a phishing email: Source:  External Subject Line:  Catch Up Attachment:  No             If you receive the above phishing email, please delete it immediately.  If you have already... More

Friday, January 10, 2020

Microsoft End of Support for Windows Server 2008/2008R2 and Windows 7 Operating System

On Tuesday, January 14, 2020, Microsoft will no longer provide support for the Windows Server 2008/2008R2 or Windows 7 Operating System   Any Windows 7 system found on the CUNET domain on January 15, 2020 will have their computer account disabled and will no longer have access to CUNET domain resources.  Users will no... More

Thursday, January 9, 2020

Phishing Emails circulating on Campus – “Part-Time Personal Assistant Needed”

Please beware of ongoing ‘Part-time Job Offer’ scams circulating online and through email. The latest has a subject of "Part-Time Personal Assistant Needed". Sample of this phishing email:               These scams request that a student communicate using their Carleton email address.  If student responds,... More

Wednesday, January 8, 2020

Phishing Email circulating on campus – Appears to be from the MacOdrum Library

Please beware of phishing emails circulating on campus which appears to be from the University Library. This campaign is currently targeting Students in an attempt to steal credentials by trying to convince them that they need to authenticate in order to renew access to Library resources, or to prevent access or accounts from expiring.... More

Friday, December 20, 2019

Phishing Emails that appear to be ‘from a safe sender’

We are starting to see a new tactic with recent phishing messages, where the attacker tries to convince the user that the messages are from a safe sender, see example below:     Please note that this is not a legitimate notice or message provided by the University’s email systems, and should not be... More

Tuesday, October 22, 2019

5 Tips to Keep your Passwords Safe and Secure

It’s Cyber Security Awareness Month and this week we’re talking about passwords. We are all responsible for the safety of our own accounts, whether they be our banking credentials, email credentials, or MyCarletonOne credentials. Here are some tips to help you keep your accounts safe and secure: Enable two-factor authentication. This is the... More

Tuesday, October 8, 2019

Cyber Security Awareness Month – How to Spot a Phishing Attempt

It’s Cyber Security Awareness Month and this week we’re talking about email. Email is one of the easiest ways for cyber criminals to target ordinary citizens.  Here are a few risks to be aware of when it comes to your email: A weak email account password could leave your personal information vulnerable -  create... More

Monday, September 30, 2019

October is Cyber Security Awareness Month

It's almost Cyber Security Awareness Month! Throughout the month of October, we will be talking about the cyber threats we all face online and the simple steps we can take to minimize those risks. One simple thing you can do today - if you haven't yet - is to enable two-factor authentication on your MyCarletonOne... More

Friday, September 13, 2019

Beware of Phishing Emails circulating on Campus – Appears to be from the University Library

Please beware of phishing emails circulating on campus which appears to be from the University Library. This campaign targets Faculty/Staff and Students in an attempt to steal credentials by trying to convince them that they need to authenticate in order to renew access to Library resources, or to prevent access or accounts from expiring.... More

Friday, September 6, 2019

Re-emerging Telephone Scam Targeting International students

International students in Canada are reporting that they have been targets of a re-emerging telephone scam whereby individuals claiming to be employees of Immigration, Refugees, and Citizenship Canada (IRCC) are asking them for personal information and/or money or risk deportation. In more sophisticated versions of the scam, the individual also... More

Thursday, September 5, 2019

Phishing Email circulating on campus with Subject of: Outlook system update

Be on the lookout, for a phishing email circulating on campus, that appears to come from IT Support. This is a phishing email: Source:  External Subject Line:  Outlook system update Suspicious link:  Yes                 If you have already responded to this message, please change your MyCarleton One... More

Thursday, August 29, 2019

Phishing Email Circulating on Campus – Appears to be from Carleton President

Be on the lookout, in your inbox, for a phishing email from an external address posing as our President and Vice-Chancellor. This is a phishing email: Source:  External Subject Line:  Required Annual Notices Attachment:  Yes                       If you have already responded to this... More

Thursday, August 15, 2019

myDesktop is Now cuDesktop

On August 15, ITS upgraded Carleton’s Virtual Desktop Infrastructure (VDI).  As part of this upgrade, the name has changed from myDesktop to cuDesktop. Users will also notice slight enhancements to the interface, performance improvements, and an updated image to Windows 10 with the latest software. Please note: after launching the VDI you may... More

Wednesday, August 7, 2019

University of Ottawa and Carleton University IT Departments Join Forces to Combat Cyber Security Threats

The University of Ottawa and Carleton University have signed a memorandum to collaborate and coordinate on cyber security incident management. “We have a responsibility to protect our institutions information systems and data against constantly evolving cybersecurity threats.  By coordinating our efforts, we can work together to tackle our... More

Tuesday, August 6, 2019

Changes Coming to MyCarletonOne

Over the August 16th weekend we will be replacing the current system that powers MyCarletonOne with Oracle Identity Management (OIM). Once the new system is in place you can expect to see a new myone.carleton.ca login page and the next time you login to change your password, you will be required to select new security questions.... More

Thursday, August 1, 2019

5 Ways to Spot a Phishing Attempt

Email phishing scams can trick you into opening attachments or giving up personal information. They appear to be emails from organizations or companies you trust, but they're often the gateway to data breaches or identity theft. 5 Ways to Recognize a Phishing Attempt It asks you for your password or directs you to a web... More

Thursday, July 18, 2019

New 15 Minute Lock Screen Policy on CUNET Connected Systems

On Tuesday July 30, 2019 at 10:00 a.m., ITS will be implementing a new policy to lock computer screens after 15 minutes of inactivity.  This industry standard configuration will be applied to all faculty and staff Windows workstations and laptops that are connected to the CUNET domain. This change will address a security concern of... More

Tuesday, July 16, 2019

Beware of Phishing Emails circulating on campus – subject lines contain “Documents Pending” & “SUMMER PART-TIME JOBS OPPORTUNITY”!

Please beware of phishing emails circulating on campus with a subject line containing "Documents Pending" & "SUMMER PART-TIME JOBS OPPORTUNITY". These are phishing emails and should be deleted immediately. Do not click on the link within the body of the message and do not reply or respond to the message. If you have already... More

Friday, June 28, 2019

Beware of Phishing Email circulating on campus – subject contains “Part-time/Job opportunity”!

Please beware of phishing emails circulating on campus with a subject of "Part-time/Job opportunity" and appears to be from CMAIL accounts.   This is a phishing email and should be deleted immediately. Do not click on the link within the body of the message and do not reply or respond to the message. If you have... More

Tuesday, June 25, 2019

Beware of Phishing Email circulating on campus – Appears to be from our Carleton University President!

Beware of phishing emails circulating on campus that appear to be from the Carleton's President, and includes an attachment with a link to another website'.  This is a phishing email and should be deleted immediately. The attachment includes a link to a website which will collect your credentials, and/or personal information. Do not respond... More

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