Support for the Winter Term
If you’re teaching a course this winter, remember that we have a variety of support available to help, including:
- Classroom orientations: Familiarize yourself with the classroom you will be teaching in by booking an orientation. Our website also lists every general pool classroom by building and provides information on the technology available, along with a 360-degree image of the space.
- Classroom support: Our Learning Spaces team provides urgent, just-in-time support for classroom technologies in the general pool. If your class is in session and you require immediate assistance, call extension 3815 from the classroom phone, or 613-520-3815 from your mobile phone.
- One-on-one consultations: If you want to discuss any facet of your course, please complete our course consultation request form. We can provide pedagogical and educational technology support, from helping you develop a course communication plan to providing guidance on selecting and using educational technology tools.
- Course support drop-in hours: Stop by the Future Learning Lab on Tuesdays, Wednesdays or Thursdays from 10 a.m. to noon with your questions and get real-time help from our TLS team members. No registration required.
- Enhanced educational technology support: In addition to connecting via our support portal, we also offer telephone support. Call 613-520-2344 during business hours (Monday through Friday from 8:30 a.m. to noon and 1 to 4:30 p.m.).