1. Immediate Classroom Assistance
  2. Equipment Loans
  3. Educational Technology Support
  4. Teaching or Course Consultations
  5. Ad Hoc Drop-Ins on the Fourth Floor of Dunton
  6. Scantron Drop-Offs
  7. Events Support
  8. Media Production
  9. Other

Looking for support with teaching and learning? We’re here to help.

Immediate Classroom Assistance

We continue to have expertise on site to support immediate classroom assistance. If you are teaching on campus and require immediate assistance in your classroom, please call the Learning Spaces help desk at 613-520-3815. Support is available Monday to Thursday from 8 a.m. to 9 p.m. and Friday from 8 a.m. to 4 p.m.

Equipment Loans

Equipment loans are available to instructors, teaching support staff and teaching assistants to develop and teach courses. Types of equipment available for loan include tablets, document cameras, webcams and microphones. If you would like to borrow equipment for yourself or your TA, submit your request here.

Educational Technology Support

The best way to receive quick and efficient support for Carleton’s educational technologies (D2L Brightspace, Kaltura/Mediaspace, Zoom, BigBlueButton, H5P etc.) is to submit a ticket to the TLS Support Portal. TLS staff members actively monitor and address tickets as they are received.

Teaching or Course Consultations

Please use our course consultation request form to submit requests for one-on-one consultations related to teaching, assessment, course design, integrating technology, classroom orientations, etc. Using the form allows us to direct your request to the first available team member with the appropriate expertise.

Ad Hoc Drop-Ins on the Fourth Floor of Dunton

We are not able to support ad hoc, in person drop-in consultations on the fourth floor of Dunton Tower. If you need to meet with a team member or get support onsite, please complete our course consultation request form and we would be happy to meet with you in person.

Scantron Drop-Offs

Scantron multiple-choice exams can be dropped off Monday to Friday from 8:30 a.m. to 4:30 p.m. in 410 Dunton Tower. Please note that the office is closed from noon to 1 p.m.

Events Support

The TLS Event Support team is available to support the technical elements of hosting in-person, online and hybrid events. Arrange a booking here.

Media Production

TLS offers extensive media production support. Requests for support are available in the Media Production section of our website.

Other

If you need support for anything else, please reach out to us directly at tls@carleton.ca.