When I submitted a claim, I received a cheque for the health expenses but not for my prescriptions. Why?
Assure Health handles drug claims for Canada Life and requires a separate claim form, and as a result, you will receive two cheques any time you submit a claim through the mail that has prescriptions and other medical expenses attached. Canada Life’s cheque will usually arrive prior to Assure Health’s cheque.
In future, use the Assure Card Claim Form for prescription drugs and you will receive your reimbursement quicker.