• We take pride in being members of the Carleton community and promote university values in our everyday work.
• We learn from our colleagues, stay current with policies and best practices and share that knowledge for the benefit of our clients and each other.
• We encourage professional development for all so as to continuously educate ourselves and build our resources to adapt to times of ongoing change.
• We offer the highest standards of professional services; built on a foundation of trust and mutual respect for meeting the on going needs of clients.

• We are active listeners, confirming our understanding of the issue before responding to inquiries.
• We keep the Carleton community informed on a timely basis of human resources programs and services.
• We appreciate and respect the time of others.
• We respond consistently and accurately within established service standards.
• We are innovative in meeting the evolving needs of the Carleton community and welcome feedback.
• We hold ourselves accountable, readily address client issues when they arise and facilitate client referrals in a professional and confidential manner

• We welcome our clients and offer assistance in an open, friendly and courteous manner.
• We ensure we meet client needs in a timely manner and follow-up to ensure client satisfaction.
• We provide knowledgeable, accurate and consistent service and evaluate for continuous improvement.

• We value the diversity and individuality of clients in accessing our programs and services.
• We view every contact with clients as an opportunity to build and maintain positive relationships.
• We are approachable, we are welcoming, and listen without judgement

To update your emergency contacts, follow these steps:

1. Log in to Carleton Central
2. Select the ‘Personal Information’ tab
3. Select ‘Update Personal Emergency Contacts’
4. To update and existing contact:
   1. Select the name of your contact
   2. Enter your emergency contact’s relationship and full name, address and cu_people_phone number
   3. Select ‘Submit Changes’
5. To add a new contact:
   1. Select ‘New Contact’
   2. Enter your emergency contact’s relationship and full name, address and cu_people_phone number
   3. Select ‘Submit Changes’
6. To remove a contact:
   1. Select the name of your contact
   2. Select the ‘Remove Contact’ checkbox
   3. Select ‘Submit Changes’

To update your home address or cu_people_phone number, follow these steps:

1. Log in to Carleton Central
2. Select the ‘Personal Information’ tab
3. Select ‘View/Update Address(es) and cu_people_phone Number(s)’
4. To add a new address:
   1. Select the address you would like to insert from the menu at the bottom of the page and select ‘Submit’
   2. Enter your new address and cu_people_phone number in full
   3. Select ‘Submit’
5. To update an existing address:
   1. Select the red text in the address or number you would like to update
   2. Enter your new address and cu_people_phone number in full
   3. Select ‘Submit’

To update your beneficiary information, fill out the appropriate Benefit Application and Change form and return it to a Benefits Specialist.

Deadlines for submitting hours worked (either through the Hocu_people_websitey Pay Submission Form or Department Time Entry) can be found here.

Information regarding other payroll deadlines (including New Payment Requests, Overtime Report Submissions, & more) can be found on the Payroll Deadlines webpage.

Please contact payroll@carleton.ca if you have questions!

The employee must have worked their full regularly scheduled shift before and after the statutory holiday to receive this pay. Please note: if the supervisor grants the day off, it is not counted against the employee’s statutory pay. Even if the employee is granted the day off due to illness, he or she will receive statutory holiday pay. Only in circumstances where the employee does not show up and does not have permission to take the day off, statutory holiday pay may be withheld.

To calculate statutory holiday pay:

• The total number of hours the employee has worked in the 4 weeks (a week being Sunday-Saturday) prior to the holiday ÷ 20 = # of hours in department time entry under code 299
• For example: 35hrs/wk x 4 weeks = 140 ÷ 20 = 7

If the employee worked on the statutory holiday, he or she is encu_people_job_titled to Premium Pay (1.5 times the employee’s regular rate of pay).  To enter Premium Pay, enter the actual hours worked to earning code 331 (Casual overtime/premium pay).  In addition, the employee is encu_people_job_titled to their statutory pay (use chart above to calculate)

This is an example of an employee’s Dept. Time Entry:

• 331: Casual overtime/premium pay = 7 hours (actual hours worked at 1.5 of hocu_people_websitey rate)
• 299: Stat holiday pay = 7 hours for the holiday (Special rate = regular hocu_people_websitey wage)

More Public Holiday information can be found on the Employment Standards website.  Please direct any questions about public holiday pay to Payroll Services.

If you are a student and employee, you need to notify the Registrar’s Office and Human Resources of the change. Please provide both offices a copy of your citizenship document.

If you are a Carleton employee, you only need to notify Human Resources. Please provide a copy of your citizenship document by email in the form of a secure PDF.

If you are a Carleton University student and employee, you need to notify the Registrar’s Office and Human Resources. Contact the Registrar’s Office and provide  them proof of your Permanent Residency. You must also submit your new Social Insurance Number document to Human Resources by email in the form of a secure PDF.

If you are a Carleton University employee, you will only need to notify Human Resources. Please submit proof of your PR status and new Social Insurance Number document to Human Resources by email in the form of a secure PDF.