Photo of Pauline Phelan

Pauline Phelan

OPAIP Coordinator

Degrees:Bachelor of Arts, Human Rights and Social Justice (Carleton University); Graduate Diploma, Public Policy and Program Evaluation (Carleton University), Continuing Education Certificate, Student Advising and Support (George Brown College)
Phone:613-520-2600 x 8840

Job Responsibilities

Responsible for coordinating and supporting initiatives relating to the outreach, access/transition and retention of eligible program participants. This includes designing, planning and implementing programs on behalf of the Student Experience Office, supporting the administration programming from the Centre for Student Academic Support, Enriched Support Program and external community partners such as the City of Ottawa and Ottawa Community Housing.

Professional Experience

  • Residence Life Coordinator – Algonquin College
  • Housing Services Assistant – Housing and Residence Life Services
  • Activities Assistant – Maplewood Retirement Community
  • Client Service Representative – Housing and Residence Life Services
  • Residence Life Assistant – Housing and Residence Life Services
  • Enriched Support Program Facilitator – Centre for Initiatives in Education
  • Conference Services Assistant – Conference Services
  • Residence Fellow – Housing and Residence Life Services

More About


I’ve had 20 homes and counting all over Quebec and Ontario. Born in Brampton, ON and my family lives in Peterborough, ON now.

Length of Time on Campus:

3+ years

Hobbies Outside Work:

Trying as many new things as possible (this year, it’s been water polo, circus, mountain biking, sushi making, skiing, improv, swing dancing) and travelling!

Best Part of Being in Ottawa:

This city has so many hidden gems, such good food and outdoor spaces. Try the Art House Café, Mooshu Ice Cream, go berry picking at Shouldice farms, and check out the NCC River House.

New Student Advice:

Tip #1: Seek out mentors to help you with your goals in life, and ask for help early into your postsecondary experience! You’re more likely to graduate if you do. It’s amazing what we can accomplish with a strong support network.

Tip #2: Plan for the busiest, most tired future version of yourself. If you can pick a project topic or start an essay draft on day 1 of a class you will thank yourself during finals season for having finished stuff early on! Schedule a self care appointment for yourself at the end of exams.