We are Responsive

• We are active listeners, confirming our understanding of the issue before responding to inquiries.
• We keep the Carleton community informed on a timely basis of human resources programs and services.
• We appreciate and respect the time of others.
• We respond consistently and accurately within established service standards.
• We are innovative in meeting the evolving needs of the Carleton community and welcome feedback.
• We hold ourselves accountable, readily address client issues when they arise and facilitate client referrals in a professional and confidential manner