Your department can contact Safety on your behalf to request special access.

Once special access has been granted, your department can contact ITS to request system access on your behalf.

First, log into Carleton Central with your student/employee ID (10XXXXXXX) and PIN. If this is your first time logging in, your PIN will be your date of birth (YYMMDD).

Email humanresources@carleton.ca with your employee number. We will reset your PIN to your date of birth (YYMMDD).

1. Disable all wireless devices that contain your MyCarletonOne password.
2. Login to https://myone.carleton.ca and click on the ‘My Password’ tab.
3. Enter a new password and re-enter to confirm.
4. Click save.
5. Log out of MyCarletonOne and restart your computer for the changes to take effect.
6. Enter your new MyCarletonOne password into your wireless devices before reconnecting to the network.

You can contact Safety to request special access.