Parking Services Booting FAQs
1. What is a parking boot?
A parking boot (wheel clamp) is a device that is used to temporarily immobilize a vehicle. The boot is clamped onto one of the vehicle’s wheels (generally front driver’s side) and is locked in place preventing the vehicle from being driven and the wheel from being removed.
2. Why would I have a boot placed on my vehicle?
It is the policy of the Department of University Safety to boot (immobilize) or tow vehicles when safety is a concern or when all other means of enforcement have been attempted and are exhausted. The boot is being used in place of towing vehicles where applicable. The boot may be used on repeat parking violators and violators who may not be identified within our parking database.
3. How will I know if a boot has been placed on my vehicle?
When the boot is attached to your vehicle’s tire, you will also receive a notice which will be placed on your driver’s side window or front windshield. This notice will alert you to the boot on your vehicle and will provide further instructions. Caution tape will also be attached from the boot to your driver’s side mirror.
4. What do I do if I have a boot on my vehicle?
Contact the Department of University Safety at (613) 520-3612 or attend the Parking Services Office at 204 Robertson Hall to provide identification and make payment arrangements. An officer will then be dispatched to remove the boot from your vehicle. Parking Services is open Monday-Friday between the hours of 8:30 a.m. and 4:30 p.m. The Department of University Safety must be contacted outside of these hours and their office is located at 203 Robertson Hall. Do not attempt to operate your vehicle with the boot still attached or to forcibly remove the device as this will cause damage to your vehicle. If you damage the boot or it the immobilization device is not returned to Parking Services in working order you may be subject to additional fines or criminal charges.
5. Who places the boot on my vehicle?
Trained Campus Safety Officers who are employed with the Department of University Safety are authorized to use the boot as a parking enforcement option.
6. Is there a cost associated to having a boot placed on the vehicle?
Yes, there is a Boot Application Fee of $35 which is levied by Parking Services and that charge must be paid by the operator/owner of the vehicle.
7. How can I avoid having a boot placed on my vehicle in the future?
Obey all Uuiversity parking and traffic regulations and ensure your vehicle is registered under a user profile within ParkAdmin, that way if there are any issues with your vehicle or the location that it is parked, you can be contacted directly by Parking Services.
Please register at: https://carleton.parkadmin.com/registerUser.php