Tuesday, June 21, 2022cuScreen Project Leads API Adoption at CarletonWhen the COVID-19 pandemic struck, it was clear that the lives of students, faculty and staff at Carleton University were going to change. What was not clear was that we would begin on a path toward a technical transformation that would change the game for the entire university. When the cuScreen project launched, that... MoreFriday, June 17, 2022Launching our Year in Review for 2021/22ITS is proud to launch its Year in Review for 2021/22, available now at Carleton.ca/its-year-in-review. We are pleased to present this report showcasing some of our achievements and undertakings in the last fiscal year. Looking back at ITS’s efforts and successes over the last year, four main themes begin to emerge: COVID-19 and Resilience,... MoreThursday, May 5, 2022Campus Access for Gartner Core Research available to Carleton communityDid you know that Carleton University subscribes to Campus Access for Gartner Clients in Higher Education? Faculty members, students and staff can log into to this great research resource by visiting the Gartner Research Campus Access page on the MacOdrum Library website. Gartner is a leading provider of research and analysis on the global... MoreTuesday, March 15, 2022The Tech Behind Our Report Phishing ButtonNo one likes spam emails. They’re full of sketchy job offers, shady prescription drugs, and too-good-to-be-true cryptocurrency schemes. But some spam emails are more dangerous than others, and phishing emails are high on the list. We’ve probably all received a phishing email and been annoyed by it. But they’re more than annoying. Phishing is... MoreThursday, March 10, 2022Who Can Access and Edit Your Website?You have the power to decide who can edit your website! We recommend that you periodically review who has access. It’s easy to check – have a look and let us know if changes are needed by filling out the form... MoreTuesday, December 21, 2021Students: Stay Safe Online by Watching for Our Simulated Phishing EmailsThis January, Carleton students will begin receiving safe and simulated phishing emails, automatically generated by our systems, to help them better recognize what a phishing email might look like. These emails will be modelled after real-life emails that have arrived in Carleton email inboxes in the past. If a student clicks on a link... MoreThursday, December 16, 2021ITS Offers Service Desk Support During the Holiday BreakFor the first time, the ITS Service Desk will be open to assist those in need of IT assistance during the holiday break. This is made possible as part of our previously announced pilot project offering expanded, after-hours service. Carleton community members in need of help, such as MyCarletonOne (MC1) password resets, Office 365... MoreFriday, November 19, 2021Expanding Our Service Desk Hours to Serve Our Community BetterThe ITS Service Desk is now offering expanded, after-hours services for those in need of IT assistance. ITS at Carleton is piloting an initiative to provide after-hours service to Carleton community members in need of help, such as MyCarletonOne (MC1) password resets, Office 365 advice and guidance regarding ITS services. Our full-service offering... MoreFriday, October 22, 2021CSAM 2021: Learn to stay safe on social mediaEnrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! It's the final week of Cyber Security Awareness Month, and there's no better time than now to review your personal cyber safety practices when it comes to social media. Here are some important things to think... MoreFriday, October 15, 2021CSAM 2021: Cyber security tips for studentsEnrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! Cyber Security Awareness Month is a great opportunity for Carleton students to sharpen their cyber security skills. Regardless of your level of technological expertise, following a few fundamental best practices will help you stay safe... MoreTuesday, October 12, 2021CSAM 2021: Protect yourself from ransomwareEnrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! As Cyber Security Awareness Month continues, it's a great opportunity to brush up on your understanding of how to stay safe from ransomware and other types of malware. What is ransomware? Ransomware is a type of... MoreFriday, October 8, 2021CSAM 2021: Stay safe online by watching for our simulated phishing emailsEnrol in our Security Awareness Course through Brightspace now to learn more about how to stay cyber secure! Phishing is a cyber crime that uses tactics like deceptive emails, websites, and text messages to steal confidential information from individuals or organizations. Cyber criminals use stolen information like addresses, names, and social... MoreFriday, October 1, 2021CSAM 2021 is here! Enrol for our new Security Awareness Course nowDid you know that Cyber Security Awareness Month (CSAM) takes place each October? It's a chance to educate citizens about how to stay safe and cyber aware while they work and live online. This year, Carleton is marking the occasion by launching its new Security Awareness Course, which is open to members of Carleton community now!... MoreThursday, September 30, 2021Beware of Employment Offer scam emails circulating on campusPlease beware that there is currently an employment scam email targeting students and staff circulating throughout the Carleton community. These scams typically offer jobs as personal assistants, secret shoppers or marketers. They may request that you visit a website or send an email to apply for a job. The messages may be masquerading as... MoreThursday, September 23, 2021New email signatures are here! Learn how to change yours nowIn 2021, Carleton University refreshed its brand with a new logo, brand guidelines and more. It was an exciting development that strengthens our message and provides an identity distinct from others. Looking for a way to help spread the word about our new brand identity? One quick and easy way for faculty and staff... MoreMonday, September 13, 2021Account closure and job scam phishing emails circulating on campusPlease be aware there are currently account closure and job scam phishing emails circulating through the Carleton community. The messages may: Indicate a university-related account or access to a university service will be disabled, terminated, or closed unless you submit information or login to a website to keep the account active. Offer jobs as... MoreTuesday, July 6, 2021Report phishing button now available on OutlookITS has added a new feature to Outlook mail. The “Report Phishing” button allows you to easily report phishing emails. You no longer need to manually forward email messages or attachments to the Service Desk or to phishing@carleton.ca to report a phishing message. By using the button to report phishing attempts, you will be helping... MoreMonday, June 28, 2021Report phishing button coming to OutlookNext week, be on the lookout for a new addition to your Outlook email! ITS is deploying a “Report Phishing” button that allows you to easily report phishing emails. You no longer need to manually forward email messages or attachments to the Service Desk or phishing@carleton.ca to report a phishing email. By using this button... MoreTuesday, June 1, 2021Beware of account closure and job scam phishing emails circulating on campusPlease beware that there are currently account closure and job scam phishing emails circulating through the Carleton community. The messages may: Indicate that a university-related account or access to a university service will be disabled, terminated, or closed unless you submit information or login to a website to keep the account active. Offer... MoreWednesday, May 12, 2021Beware of job scam emails circulating on campusPlease beware that there is currently a job scam email circulating through the Carleton community. These scams typically offer jobs as personal assistants, secret shoppers or marketers. They may request that you visit a website or send an email to apply for a job. The messages may be masquerading as offering employment through or... MoreSaturday, May 1, 2021Phishing Alert- Carleton StudentsITS Information Security is tracking a phishing attack that is targeting Carleton students via email. The malicious messages provide links to a google docs form that masquerades as a job application process, asking users for personal information. Some of the email subject lines identified are: WORK CONVENIENTLY WITHIN YOUR OWN SCHEDULE Campus... MoreThursday, April 29, 2021Beware of Phishing Emails circulating on campus w/regards to Terminate Office 365 emailPlease beware of phishing emails circulating on campus with the subject of 'PROCESS HAS BEGUN' and with regards to 'Terminate your Office 365 email'. This email message is a phishing attempt and should be deleted immediately. If you clicked on the link within the email message or have already responded to the email, please... MoreTuesday, April 6, 2021RCS ShareFile Service Launched to Support Carleton ResearchersThe Office of the Vice-President, Research International (OVPRI) and Information Technology Services (ITS) are pleased to announce the launch of Research Computing Services (RCS) ShareFile. This online file sharing platform provides Carleton researchers and their teams with 500 GB of secure on-campus storage for their research data. An assessment... MoreMonday, March 22, 2021Beware of Phishing and Malware emails containing attachmentsITS has received reports of phishing and malware-related emails targeting the Carleton community. These messages include an attachment, most often a Zip file that contains a Microsoft Word, or Microsoft Excel Document. When opened, this Microsoft Office document will prompt you to enable Macros in order to properly view the message, but will... MoreTuesday, March 16, 2021Phishing Alert!Please be advised of an identified phishing email campaign targeting Carleton faculty and staff. The scam could appear to be from Human Resources. The emails may look legitimate or include familiar information related to Carleton University. The attackers are trying to trick our users and get them engaged in discussions. These emails... MoreTuesday, January 12, 2021Beware of scam Disciplinary Action emails circulating on campusITS has received reports of phishing emails targeting Carleton faculty and staff. The scam emails appear to be from Human Resources indicating a Disciplinary Action or Oral Warning notice. A sample of the scam email is below. These emails include attachments that are malicious and should not be opened. If you have received this... MoreWednesday, November 4, 2020Online Learning for Staff, Faculty and Students with LinkedInAre you looking to upgrade or learn new skills? Be sure to check out LinkedIn Learning for on-demand, remote learning opportunities in a wide range of topics. LinkedIn learning is an online resource that offers courses and instructional content relevant to your professional interests and goals. Your license allows you to learn from over... MoreMonday, November 2, 2020Microsoft introduces new Cortana Daily Briefing featureMicrosoft has just introduced a new tool called the Cortana Daily Briefing Email, a personalized email that Office constructs for you, based upon what Microsoft 365 (or Office) knows about your day. This is an automated service — no one from Carleton University, Microsoft or any other organization is accessing your inbox. If you do not wish... MoreTuesday, October 27, 2020Phishing Emails circulating on campus that appear to be from Carleton PresidentPlease beware of recent phishing emails circulating on campus that appear to be from our President in which you are asked to purchase gift cards. These messages are NOT from the President of the university. If you receive a suspicious message, do not click on any links and do not reply. See an example... MoreWednesday, October 7, 2020Contact ITS via Chat!ITS is happy to introduce a new Chat feature, that allows customers to interact with Service Desk agents in real time. All staff, faculty and students can sign onto the Customer Portal and click on the Chat icon in the lower right corner to start a conversation. Each interaction is transcribed into a Jira... MoreThursday, October 1, 2020Banner 9 Forms Upgrade is CompleteITS is pleased to announce the forms upgrade from Banner 8 to Banner 9 is complete. The upgrade introduces a new modern user interface, improved search functionality, expanded browser support (no longer limited to IE), and is mobile friendly. The cutover to Banner 9 for forms will take effect on November 2nd. As of... MoreWednesday, September 9, 2020ITS Service Desk Customer PortalIn addition to traditional contact methods like phone or email, ITS is happy to announce a new tool available to our clients that we hope will improve your ITS engagement experience. Effective immediately, all Carleton staff, faculty and students can now log onto our Jira Service Desk Customer Portal here: https://carleton.ca/its/customerportal/... MoreFriday, August 28, 2020Phishing Emails circulating on campus that appear to be from PayrollPlease beware of phishing emails circulating on campus that appear to be from Payroll, with a subject of “August Payroll\Benefit Notice!" This is not from Carleton’s Payroll department. Do not respond to it as it’s a phishing attempt. If you clicked on this link or have already responded to this email, please change your... MoreMonday, July 20, 2020Beware of Scammers calling saying they are from the UniversityPlease beware of telephone calls where the caller indicates that they are calling from Carleton University. Members of the community have reported receiving suspicious calls from individuals pretending to be from the University. These are a type of phishing scam called vishing. Signs that a telephone call may be a vishing scam: Call display... MoreFriday, June 26, 2020OVPRI and ITS Collaborate to Support ResearchersThe Office of the Vice-President (Research and International) (OVPRI) and Information Technology Services (ITS) are collaborating on a number of initiatives to enhance IT support for researchers. Initiatives Completed Over the past two years, ITS and OVPRI have collaborated to deliver on the following initiatives: Andrew Schoenrock accepted the... More« Previous Page 1 Page 2 Page 3 Page 4 Page 5 … Page 26 Next » Share: Twitter, Facebook Short URL: https://carleton.ca/its/?p=12364