Important Update: HOTSPOT Location change required for Carleton University Users

 As of May 1, anyone using HOTSPOT to park at Carleton must change their primary location (City) from ‘OTTAWA’ to ‘CARLETON UNIVERSITY – OTTAWA’.

This can be done in the App as outlined below.  As of May 1,  Carleton Visitor Parking Lots will not be recognized using the ‘OTTAWA’ primary location.

1. Log in to your account in the Hotspot App
2. Press the Menu bars (Upper left)
3. Select Manage My Account
4. Select Login & Account info
5. Locate the option to change your home city
6. Select Carleton University – Ottawa from the dropdown menu
7. Click Update to save your changes.

Note: the Carleton University – Ottawa option will not be available until May 1^st.

If you have questions, contact Parking Services at 613-520-3623 or parking@carleton.ca or HOTSPOT
support@htsp.ca  1-855-712-5888