At Carleton, we pride ourselves in the numerous student support services available on campus. Scroll through the various categories to see a few of the services we have, or click one of the headings below to jump to your category of interest.

Academic      Financial      Employment      Campus Life      Health & Wellness      General

animated image of gears intertwining with various support symbols (e.g. financial, academic, etc.)


Academic Advising Center • Changes (major, minor, degree program)
• Course load
• Impacts of dropping or adding courses
• Rules/regulations (APE, CGPAs, discredits)
• Supports students experiencing academic difficulty
• Understanding the academic audit and Academic Status Report (ASR)
Academic Department or Faculty Course selection: contact the UG advisor for assistance
Course substitutions and equivalencies: contact the UG advisor for approvals
Access to courses that are full: contact
Prerequisites and preclusions: contact the course instructor
Internships and placements: contact
Opportunities for graduate studies: contact the Graduate Advisor or Graduate Administrator
Admissions Services • Admission process
• Credit transfer
Centre for Student Academic Support Bounce Back
• Incentive Program
• Learning Support Sessions
Learning Support Workshops
Peer Assisted Study Sessions (PASS)
Peer Assisted Subject Coaching (PASC)
Writing Services
Faculty of Graduate and Postdoctoral Affairs • career opportunities and professional development for graduate students
• dual master’s

graduate academic performance and student appeals
graduate registrarial questions (e.g. graduation requirements, graduate scholarships and donor-funded awards, degree audit): contact the graduate advisor or graduate administrator
teaching assistantships: contact the graduate advisor or graduate administrator
MacOdrum Library New Sun Joy Maclaren Adaptive Technology Centre
• Maps, Data and Government Information Centre
Research Help Desk
• research support
• Stacks Services
• study space
Registrar’s Office Change of Program Elements (COPE)
degree audit
exchange programs
• office documentation (transcripts, CEOs, VOSS)
• petitions and appeals
• registration


Awards and Financial Aid  bursaries
budgeting advice
• Confirmation of Enrolment
• Financial
Literacy Workshops
• government student aid
• OSAP information
• scholarships and awards
• Work Study Program
Business Office • compulsory fees
• financial holds
• fee estimator
tuition fees
tax receipts
pay tuition


Career Services career advice
• career exploration
• job postings (MySuccess)

job search skills
oncampus employer events
Your Degree, Your Future
Co-operative Education • co-op employment inquiries/opportunities and job posting
• co-op student job search preparation

Campus Life

Campus Card • Campus Card
• Deposit funds
online or in person
• Galleria booking
• Off
Campus Meal Plans
Universal Transit Pass (UPASS)
Equity Services accommodation
Centre for Indigenous Initiatives
equity request
Human Rights conduct
Sexual Assault Support Services
Sexual Violence Policy
Residence Life Services offcampus living advice & cautions
health (residence counsellor)
support for residence students
upper year residence
Student Affairs alcohol and drug awareness
crisis support
ongoing student activities
Student Activities Fund
Student Rights and Responsibilities Policy
• student space bookings
• U-Pass opt
Student Experience Office (SEO) • Alternative Spring Break
Campus Activity Board
community servicelearning
CoCurricular Record
• leadership development
• mentoring programs
• new student orientation programs
• transition support

Health & Wellness

Campus Safety • emergency situations
• Parking Services
• Patrol Services
• Personal Alarm Pendant Program
• report suspicious activity/incident/crime
• Theft Prevention Program
• Working After Hours Program
Emergencies:On-campus: 613-520-4444, or 4444 from any campus phone
Off-campus: 911 (notify university safety)
Department of Recreation and Athletics • competitive clubs
• intramurals
• fitness programs
• Open Recreation
• personal trainers

• Ravens Sport Business Club
• Ravens tickets
Health and Counselling Services • annual health checkups
• counselling services
• crisis (traumatic incident)
• gender identity
• immunizations/allergy injections or other prescribed medication
• medical services
• mental health issues – chronic, acute or situational

referrals for tests or specialists offcampus
Resource Centre (wellness information, smoking cessation program)
sexual violence support
substance use issues
urgent care for minor wounds, injuries, infections, asthma attack


Information Technology Services (ITS) • accounts and passwords
campus computers
• email, phone and wireless internet
 ITS Service Desk
• learning technology
International Student Services Office (ISSO) adaptation and interaction
students going on exchange
• cultural transition
establishing student exchange agreements
exchange programs
international student advising (immigration)
• International Student Counselling
summer language programs
Paul Menton Centre for Students with Disabilities (PMC) accessible parking
• assistive equipment
• disability advising and faculty development
disabilityrelated accommodations
making courses accessible
volunteer notetakers
working with students with disabilities