At Carleton, we pride ourselves in the numerous student support services available on campus. Scroll through the various categories to see a few of the services we have, or click one of the headings below to jump to your category of interest.

Academic      Financial      Employment      Campus Life      Health & Wellness      General

animated image of gears intertwining with various support symbols (e.g. financial, academic, etc.)


Academic Advising Center • Changes (major, minor, degree program)
• Course load
• Impacts of dropping or adding courses
• Rules/regulations (APE, CGPAs, discredits)
• Supports students experiencing academic difficulty
• Understanding the academic audit and Academic Status Report (ASR)
Academic Department or Faculty Course selection: contact the UG advisor for assistance
Course substitutions and equivalencies: contact the UG advisor for approvals
Access to courses that are full: contact
Prerequisites and preclusions: contact the course instructor
Internships and placements: contact
Opportunities for graduate studies: contact the Graduate Advisor or Graduate Administrator
Admissions Services • Admission process
• Credit transfer
Centre for Student Academic Support Bounce Back
• Incentive Program
• Learning Support Sessions
Learning Support Workshops
Peer Assisted Study Sessions (PASS)
Peer Assisted Subject Coaching (PASC)
Writing Services
Faculty of Graduate and Postdoctoral Affairs • Career opportunities and professional development for graduate students
• Dual master’s

• Graduate academic performance and student appeals
Graduate registrarial questions (e.g. graduation requirements, graduate scholarships and donor-funded awards, degree audit): contact the graduate advisor or graduate administrator
Teaching assistantships: contact the graduate advisor or graduate administrator
MacOdrum Library New Sun Joy Maclaren Adaptive Technology Centre
• Maps, Data and Government Information Centre
Research Help Desk
• Research support
• Stacks Services
• Study space
Registrar’s Office Change of Program Elements (COPE)
• Degree audit
• Exchange programs
• Graduation
• Office documentation (transcripts, CEOs, VOSS)
• Petitions and appeals
• Registration


Awards and Financial Aid • Bursaries
• Budgeting advice
• Confirmation of Enrolment
• Financial
Literacy Workshops
• Government student aid
• OSAP information
• Scholarships and awards
• Work Study Program
Business Office • Compulsory fees
• Financial holds
• Fee estimator
• Tuition fees
• T
ax receipts
• Pay tuition


Career Services • Career advice
• Career exploration
• Job postings (MySuccess)

• Job search skills
• Oncampus employer events
Your Degree, Your Future
Co-operative Education • Co-op employment inquiries/opportunities and job posting
• Co-op student job search preparation

Campus Life

Campus Card • Campus Card
• Deposit funds
online or in person
• Galleria booking
• Off
Campus Meal Plans
Universal Transit Pass (UPASS)
Equity Services • Accommodation
Centre for Indigenous Initiatives
• Equity request
Human Rights conduct
Sexual Assault Support Services
Sexual Violence Policy
Residence Life Services • Offcampus living advice & cautions
health (residence counsellor)
Support for residence students
• Upper year residence
Student Affairs • Alcohol and drug awareness
Crisis support
• Ongoing student activities
Student Activities Fund
Student Rights and Responsibilities Policy
• Student space bookings
• U-Pass opt
Student Experience Office (SEO) • Alternative Spring Break
Campus Activity Board
• Community servicelearning
CoCurricular Record
• Leadership development
• Mentoring programs
• New student orientation programs
• Transition support

Health & Wellness

Campus Safety • Emergency situations
• Parking Services
• Patrol Services
• Personal Alarm Pendant Program
• Report suspicious activity/incident/crime
• Theft Prevention Program
• Working After Hours Program
Emergencies: On-campus: 613-520-4444, or 4444 from any campus phone
Off-campus: 911 (notify university safety)
Department of Recreation and Athletics • Competitive clubs
• Intramurals
• Fitness programs
• Open Recreation
• Personal trainers

• Ravens Sport Business Club
• Ravens tickets
Health and Counselling Services • Annual health checkups
• Counselling services
• Crisis (traumatic incident)
• Gender identity
• Immunizations/allergy injections or other prescribed medication
• Medical services
• Mental health issues – chronic, acute or situational

• Referrals for tests or specialists offcampus
Resource Centre (wellness information, smoking cessation program)
• Sexual violence support
• Substance use issues
• Urgent care for minor wounds, injuries, infections, asthma attack


Information Technology Services (ITS) • Accounts and passwords
• Campus computers
• Email, phone and wireless internet
 ITS Service Desk
• Learning technology
International Student Services Office (ISSO) • Adaptation and interaction
students going on exchange
• Cultural transition
• Establishing student exchange agreements
• Exchange programs
• International student advising (immigration)
• International Student Counselling
• Summer language programs
Paul Menton Centre for Students with Disabilities (PMC) • Accessible parking
• Assistive equipment
• Disability advising and faculty development
• Disabilityrelated accommodations
• Making courses accessible
• Volunteer notetakers
• W
orking with students with disabilities